Technical Lead - L1

Req Id: 102107

City: Charlotte

State/Province: North Carolina

Posting Start Date: 10/16/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.

Required Skills:

Bachelor's degree in Computer Science, Information Technology, or related field

Proven experience in production support or a related role

Experience in supporting Java/Java web services based applications with high volume transactions

Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly

Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts

Strong analytical and problem-solving skills

Familiarity with incident and problem management processes

Excellent communication skills and ability to understand customer based requirements and expectations. Strong documentation skills. Highly effective at driving process improvement based on lessons learned analysis.

Ability to work effectively in a team environment and independently

Willingness to work in shifts and provide weekend support on a rotational basis

Strong Mulesoft experience ( 4.X and up)

Web Services ( SOAP, REST etc), Windows Services experience

Strong RDBMS experience ( SQL Server, Oracle or DB2 etc )

Hands on or strong knowledge with Autosys job scheduling

Competencies

Client Centricity

Passion for Results

Execution Excellence

Collaborative Working

Learning Agility

Problem Solving & Decision Making

Effective communication

Mandatory Skills: Android App Dev for Embedded Devices .

Experience: 5-8 Years .

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.