Technical Consultant - L1

Job Summary

We are seeking a highly skilled SAP Callidus Workflow Specialist to join our team. The ideal candidate will have in-depth knowledge of SAP CallidusCloud, particularly its workflow capabilities, and will be responsible for designing, implementing, and managing workflows that support sales performance, incentive compensation, and related business processes. This role requires a deep understanding of SAP Callidus modules, integration with other systems, and workflow optimization to enhance operational efficiency and meet business objectives.

Key Responsibilities

1. Workflow Design and Implementation:

• Analyze business requirements and design custom workflows within SAP Callidus to streamline processes such as approvals, dispute resolution, and plan distribution.

• Configure and manage workflows for sales performance management, incentive compensation, and credit assignments.

2. System Integration:

• Collaborate with IT and functional teams to ensure seamless integration of SAP Callidus workflows with other systems, including ERP, or custom application.

• Troubleshoot and resolve integration issues to maintain data flow consistency.

3. Workflow Optimization:

• Continuously evaluate existing workflows for efficiency and recommend improvements.

• Implement automation and best practices to enhance workflow performance and reduce manual intervention.

4. Stakeholder Collaboration:

• Work closely with business stakeholders, including sales, finance, and operations teams, to gather requirements and align workflows with organizational goals.

• Provide training and support to end-users on workflow processes and best practices.

5. Monitoring and Maintenance:

• Monitor workflow performance and ensure timely execution of business processes.

• Perform regular system audits and address any issues related to workflows promptly.

6. Documentation and Reporting:

• Create detailed documentation for workflow configurations, processes, and user guides.

Do:

• Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project
• High level design, detailed design and develop technical / integration solutions to meet those needs
• Work with clients to understand their business needs and processes
• Participate in technical and technology workshops to understand and deliver integration requirements
• Drive client discussions to define the integration requirements and translate the requirements to the technical solution
• Provide training and support to end-users
• Write technical specifications and test plan for development team to ensure test driven development
• Manage projects and timelines
• Provide expert support to various projects and delivery engagements as and when required
• Drive innovation/transformation agenda in large existing accounts, provide delivery
• Provide delivery support and escalation management
• Interaction with SAP and with party partners

Deliver:
No.Performance ParameterMeasure1.
Job Knowledge

Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module
2.
Customer Satisfaction

As defined by clients SLAs
3.
Manging change & Improvement

Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective

Measure overall adaptability/flexibility to move from one project to another project
4.
Functional Leadership

Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively
5.
Customer Responsiveness

Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner

Mandatory Skills: SAP Workflow .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $1,20,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.