Team Leader

City: Quezon City

State/Province: Manila

Posting Start Date: 4/8/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Team Leader

We are looking for an experienced and driven Team Lead to manage banking operations for a UK bank. The ideal candidate will have a strong background in financial services and team leadership.

Key Responsibilities:

• Lead and manage a team supporting banking operations for UK clients
  • • • Oversee financial processes related to auto/motor financing and related functions
• Monitor team performance, productivity, and quality metrics
• Ensure compliance with banking regulations, policies, and guidelines
• Analyze reports and data related to collections and operational performance
• Drive process improvements and ensure efficient workflow management
• Provide coaching, feedback, and development to team members

Qualifications:

• Minimum 2-4 years of experience in banking operations, with exposure to UK/US processes
• 2-4 years of experience as a Team Lead in a financial (banking) account
• Strong experience in collections team management and related reporting
• Sound knowledge of the banking domain, including process flows and bucket management
• Good understanding of banking terminologies, regulations, and compliance requirements
• Excellent oral and written communication and strong listening skills
• Proven ability to lead teams and manage performance effectively

Preferred Skills:

• Experience handling multiple banking functions (mortgage, auto finance, fraud, underwriting, etc.)
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, target-driven environment

Deliver

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Mortgage(Originations) .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Client-provided location(s): Manila, Philippines

Job ID: Wipro-136782

Employment Type: OTHER

Posted: 2026-04-08T19:06:13