Sr Solution Architect_Service Now

Req Id: 76693

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 8/29/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Technical Architect - Service Now

Role Purpose

To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client.

Lead the architecture, design, and development of ServiceNow solutions across ITSM, ITOM, TAM, CSM, and other modules.

Define and maintain architectural standards, best practices, and governance for ServiceNow implementations.

Collaborate with business stakeholders, product owners, and technical teams to translate business requirements into scalable and secure ServiceNow solutions.

Provide technical leadership and mentorship to developers and administrators.

Oversee integrations between ServiceNow and other enterprise systems using APIs, MID Servers, and integration hubs.

Ensure platform performance, scalability, and security compliance.

Conduct architecture reviews, gap analysis, and roadmap planning.

Stay current with ServiceNow releases and new features, and recommend adoption strategies.

ServiceNow Experience (ITSM specifically) Incident and Request management Knowledge Workflow Reports Experience in Microsoft Windows environment

Very good in PowerShell scripts Experience with Service

Knowledge on Snow ticketing tool Excellent troubleshooting skills

Mandatory Skills: Delivery Management .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.