Sr. Analyst

Req Id: 86859

City: Gurugram

State/Province: Haryana

Posting Start Date: 8/1/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

Why This Role Is Valuable

An individual in this role will be responsible for assisting with the weekly accounting payroll processes, ensuring all activities are properly recorded and reconciled for Client.

How You Add Value

• Experience in a self-insured organization, captive insurance company, or risk management department.
• Familiarity with workers' compensation, liability insurance, and employee benefit programs.
• Understanding of actuarial reports and claims data analytics.

Requirements:

• Manage accounting and financial reporting for self-insured programs, including the recording of premiums, claims reserves, and claim payments.
• Monitor and reconcile self-insurance trust accounts, loss funds, and third-party administrator (TPA) statements.
• Prepare monthly, quarterly, and annual journal entries and account reconciliations related to insurance liabilities.
• Review and reconcile claims data from TPAs and ensure accurate reflection in the general ledger.

Do

• Support process by managing transactions as per required quality standards
  
  
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  • Update own availability in the RAVE system to ensure productivity of the process
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Follow standard processes and procedures to resolve all client queries

• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  
  
  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features

Deliver

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Institutional_Finance_Buy_Side_Others .

Experience: 3-5 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Gurgaon, India

Job ID: Wipro-86859

Employment Type: OTHER

Posted: 2025-09-05T18:41:21