Solution Manager L3

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client.

• Prepare a winning solution for the fulfill the requirements of the client
  • Requirement Understanding, Data Gathering & Solution Design
    • Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements
    • Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client
    • Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP
    • Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines
    • Performs final electronic layout and formatting as well as production of hard copies as required
    • Follow up with sales team post submission of RFP response
  • Co-ordination and Support to Internal Teams
    • Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements
    • Work with sales team proactively and provide support for 2nd and 3rd level customer meetings.
    • Prepare a list of questions and of information/material needed to create the proposal
    • Include standard or approved proposal language for legal sections according to company policy
    • Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions
    • Work with internal marketing team and external vendors for the purpose of proposal creation
    • Support the marketing team and create specific client dockets, collaterals, mailers etc.
    • Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted

• Effective Project Management
  • Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document
  • Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production
  • Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document
  • Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution
  • Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc.
  • Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners.
  • Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule.
  • Update the sales team and other stakeholders on a regular basis on the progress of the proposal
• Stakeholder Interaction & Management
  • Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc.
  • Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages
  • Ensures communication among all parties throughout the proposal process
  • Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track
  • Reach out to the below mentioned internal teams during proposal creation:

• RFP Responses: Develop comprehensive and compelling responses to Requests for Proposals (RFPs) that address client needs and showcase our solutions.
• Solution Creation: Design and propose solutions based on client requirements, leveraging your deep understanding of the insurance industry.
• Bid Management: Manage the bid process effectively, ensuring timely and accurate submissions.
• Resource Planning: Create detailed resource requirement plans to support proposed solutions.
• Financial Management: Work on the financial aspects of proposals, including budgeting and cost estimation.
• Client Presentations: Curate and deliver persuasive pitches for client presentations, highlighting the value of our solutions.
• Collaboration: Work closely with various departments to ensure alignment and successful delivery of proposals.

• Experience: Graduation with Minimum of 15 years of work experience in the insurance industry, with a focus on Property and Casualty. Experience in Life and Annuities is a plus.
• Pre-Sales Expertise: Prior experience in insurance pre-sales is highly desirable.
• Skills: Strong ability to create RFP responses, develop solutions, manage bids, plan resources, handle financials, and curate client presentations.
• Industry Knowledge: Deep understanding of insurance processes, products, and market trends.
• Communication: Excellent verbal and written communication skills.
• Team Player: Ability to work collaboratively with cross-functional teams.