Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
- Working knowledge of OS deployment in SCCM & MDT(image management, task sequences)
- Experience on OS Deployment SCCM. Knowledgeable on Windows infrastructure services (DNS, WINS, DHCP, etc).
- Operations, Maintenance, and Problem Resolution support for an enterprise Windows/VMWare server, application, network, and desktop environment
- Develop/create and maintain Windows 7, 8.1, & Windows 10t, 11 desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM
- Troubleshoot issues with deployed patches and applications in production, develop resolutions, test and deploy, and validate global issue resolutions
- Manage assigned projects and program components to deliver services in accordance with overall program objectives
- Support server and workstation OS and application patch management efforts
- Windows feature upgrade via SCCMIntune
- Candidate should be able to work with the different SCCM tools.
- Candidate should have a strong understanding and working experience on working with Desktop image deployment scenarios.
- Identify the root cause of issues proactively and ensure that they are addressed.
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Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management2New projectsTimely delivery
Avoid unauthorised changes
No formal escalations
Mandatory Skills: Software Distribution & Patch management.
Experience: 5-8 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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