Social Listening Analyst
Req Id: 88216
City: Seattle
State/Province: Washington
Posting Start Date: 8/8/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose:
We're looking for a Social Listening & Insights Analyst who brings more than just monitoring skills-you bring the ability to uncover meaningful insights from complex social data and connect them to the bigger picture. Working within a large matrixed tech environment, you'll help transform how we use social listening to inform business and marketing decisions across priority customer solution areas (CSAs).
You'll support both planned and ad hoc reporting, contributing to a stronger insights-driven culture. This role is ideal for someone who's both analytical and curious, with the drive to not just report on trends-but to ask better questions, spot patterns, and tell stories with data that shape strategy.
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What You'll Do
- Own and deliver recurring and ad hoc social listening reports across CSAs, tailored to specific campaign, brand, or business priorities.
- Translate social data into clear, actionable insights that drive decisions-beyond just volume metrics.
- Provide point-in-time analysis during key launches, events, or spikes in conversation.
- Surface sentiment trends, audience behaviors, competitor comparisons, and whitespace opportunities.
What You'll Bring
- 3-5 years of experience in social listening, digital analytics, or insights-ideally in agency, tech, or global brand settings.
- Hands-on expertise with social listening tools (Sprinklr highly preferred, or others like Talkwalker, Brandwatch, NetBase, etc.).
- Strong data analysis and synthesis skills; comfort with interpreting both quantitative and qualitative social data.
Mandatory Skills: Social Media .
Experience: 3-5 Years .
Expected annual pay for this role ranges from $45,000 to $110,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion