Servicenow Tech Lead
Req Id: 76513
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 6/25/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
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The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Sr. Developer - ITSM Pro Process, Employee Centre Pro & Virtual Agent
• 5 years of hands-on experience with ServiceNow integrations.
• Strong experience with REST/SOAP APIs, JSON/XML, and data transformation.
• Proficient with Integration Hub, Flow Designer, and MID Server configurations.
• Knowledge of ITSM, CMDB, and other ServiceNow modules relevant to integrations.
• Familiarity with OAuth2, Basic Auth, and certificate-based authentication.
• Experience with external systems such as Active Directory, SCCM, Workday, Jira, Salesforce, Azure, or AWS is a plus.
• Ability to write, debug, and optimize JavaScript/GlideScript in the ServiceNow environment.
• Strong analytical and troubleshooting skills.
• Excellent communication skills, both written and verbal.
• Collaborate with cross-functional teams to gather integration requirements and deliver tailored solutions.
• Document all integration processes, configurations, data flows, and troubleshooting guides.
• Monitor integration health and performance using dashboards, logs, and alerting mechanisms.
Mandatory Skills: ServiceNow - IT Service Management .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion