ServiceNow Developer

Req Id: 94593

City: Kochi

State/Province: Kerala

Posting Start Date: 9/6/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

ServiceNow Developer

Role Purpose

The purpose of the role is to resolve, maintain and manage client's software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA's ensuring client satisfaction

• Design, deploy, and managed Discovery and Service Mapping solutions for both on-premise and cloud resources
• Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers
• Define, create, and manage Service Mapping infrastructure, including patterns
• Provide Governance to ensure the integrity of Discovery and Service Mapping
• Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedures, and policies
• Create and maintain Discovery-related and Service Mapping-related documentation
• Design, develop, and deploy new Discovery or Service Mapping functionality
• Ensure that Discovery and Service Mapping are performing as expected

• 4 years' hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery
• ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc.
• Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation
• Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules
• Experience designing and implementing MID-Servers for ServiceNow Discovery
• Experience creating / updating ServiceNow Discovery IP ranges and schedules
• Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g.: errors), patterns and probes (e.g.: debugging)
• ServiceNow CSA or ITOM certifications
• ServiceNow Discovery Fundamentals