Service Delivery Manager
Req Id: 95215
City: Warwick
State/Province: Warwickshire
Posting Start Date: 9/18/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Network Service Delivery Manager
This role is responsible for overseeing the planning, execution and successful delivery of a specific program or a workstream of a larger customer program within Wipro, from deal closure to a steady-state.
Responsibilities:
- Oversees the entire service lifecycle to ensure to meet appropriate standards
- Escalation point for Network Tower
- Strives to improve customer satisfaction
- Overall team management
- Establish and maintain service governance framework
- Manage vendor relationships and performance
- Ensure compliance with SLAs and KPI
Mandatory Skills:
Proven strong experience as a Delivery Manager along with networking experience.
Mandatory Skills: Delivery Management .
Experience: >10 YEARS .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion