Salesforce Senior Business Analyst

Job Description:

Job Description

5-8 years of experience as an advanced Administrator and business analyst leading enterprise-scale CRM, PRM projects

Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Sales Cloud & Marketing Cloud

Expertise in Salesforce Administration, configuration
Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
Experience with the Salesforce AppExchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
Experience with Agile / Scrum delivery models
Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
Working knowledge of process documentation & project management software
Experience working with large-scale, complex datasets and using salesforce data tools.
Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
Keen understanding of system security and controls

Salesforce certifications:

Salesforce Advanced Administrator Certification (required)

Mandatory Skills: Salesforce Administration .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Cupertino, CA

Job ID: Wipro-97344

Employment Type: OTHER

Posted: 2025-09-23T18:40:04