Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Salesforce Data Cloud Service Engineer
We are seeking an experienced Production Service Engineer specializing in Salesforce Data Cloud to maintain, optimize, and troubleshoot our data integration environment. This role is critical for ensuring the reliability, performance, and security of our Salesforce Data Cloud implementation while supporting business operations. Key Responsibilities • Manage and maintain production environments for Salesforce Data Cloud, ensuring high availability and optimal performance • Monitor system health, data flows, and integration points between Salesforce Data Cloud and other enterprise systems • Implement and manage data pipelines, transformations, and synchronization processes • Troubleshoot complex data integration issues and resolve production incidents with minimal business impact • Develop and maintain automation scripts to streamline operational processes and data management • Collaborate with data architects, developers, and business stakeholders to implement data model changes and enhancements • Ensure data quality and integrity across the Salesforce ecosystem • Perform regular system audits and implement recommended security practices • Manage release cycles and coordinate deployments to production environments • Create and maintain documentation for system configurations, operational procedures, and troubleshooting guides • Provide technical guidance to support teams handling user-reported issues • Triage and resolve support requests in a timely manner according to priority levels
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Requirements
• 7+ years of experience managing Salesforce environments, with specific focus on Data Cloud (formerly Salesforce CDP)
• Strong understanding of data integration patterns, ETL processes, and API technologies
• Proficiency in Salesforce data modeling, including objects, fields, relationships, and security models
• 7+ Experience with Salesforce Data Cloud connectors and integration frameworks
• Knowledge of SQL and data manipulation techniques
• Strong problem-solving skills with ability to diagnose and resolve complex technical issues
• Experience with monitoring tools and implementing alerting mechanisms
Preferred Qualifications
• Salesforce Data Cloud Specialist certification • 4+ years experience with Salesforce Marketing Cloud and Sales Cloud integration patterns • Knowledge of data privacy regulations and compliance requirements • Scripting skills (Python, Apex, JavaScript) • Background in implementing data governance frameworks • Experience with large-scale data migration projects • Knowledge of machine learning implementation within Salesforce ecosystem
This role offers the opportunity to work with cutting-edge data integration technology while driving business value through reliable, secure, and efficient data operations in a dynamic environment
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.