Salesforce Business Analyst

Req Id: 86076

City: Philadelphia

State/Province: Pennsylvania

Posting Start Date: 8/7/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Essential duties & responsibilities

• Serves as primary owner leading business requirement-gathering and documentation via meetings, individual discussions, and team-based collaboration from an enterprise view.
• Consults with business stakeholders, Development, Project Management, Administrators/other technical resources, and Analysts throughout the requirements documentation process and drives requirements to meet needs outlined in the project scope.
• Creates detailed requirements documents including process flows, use cases, user interface designs, scenarios and maintains outputs in project documentation system of record.
• Performs data analysis, mapping, transformation incorporating key performance indicators, demographic data, and other future state analysis to guide informed requirements development.
• Translates requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participates in quality management reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements.
• Reviews project deliverables for completeness, quality, and compliance with established project standards.
• Provides ad-hoc analytical documentation and project support to the business.
• Provides documentation of current and future state processes.

Experience required

• 5-8 years' experience as a Business Analyst demonstrating the above skill sets for enterprise technology-related projects
• Extensive experience in Salesforce Service Cloud.
• Experience in Commerce Cloud and/or Sales Cloud is preferred
• End-to-end enterprise systems implementation experience, such as SAP, Salesforce, MS Dynamics, MDM.
• Enterprise system integration experience including use of integration tools.
• Strong problem-solving skills; able to synthesize multiple information inputs into clear, actionable business recommendations.
• Able to communicate clearly and succinctly with multiple stakeholder organizational levels, from technical resources, front-line employees, User Communities, Business Leads, and Executives (verbal and written).
• Highly organized with ability to manage multiple competing priorities and meet deadlines.
• Ability to create wireframe documents with information architecture.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Teams, SharePoint, Azure DevOps as well as other project management and time tracking tools.

Mandatory Skills: Salesforce Business Analysis .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Philadelphia, PA

Job ID: Wipro-86076

Employment Type: OTHER

Posted: 2025-08-10T23:22:01