Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
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As a Sr. Consulting leader and Quote to Cash Solution Architect, you will embark on a fast-paced career path that will allow you to utilize your experience, process knowledge and product skills. Your knowledge to design, advice, sell and manage programs,will help define industry and product leading transformation programs. The Process Transformation consulting practice also offers opportunities to enhance your skills and knowledge through training and certifications across multiple leading ERP/ CPQ/ business application products (including leading SaaS/Cloud players) and enablers - allowing you to drive opportunities for yourself and Wipro while keeping your career ahead of the curve. The expected responsibilities to be performed in this role are mentioned below.
Work with business users to understand and document their business processes and requirements to devise the best-fit quote-to-cash strategy, application architecture and process flow charts
The Process lead needs to have a minimum 15+ years of leading QTC Transformation, End to End Solution architecture experience with Quote to Order to Cash design experience with credit card automation solutioning experience, fulfillment and order orchestration, pricing optimization, shipping and logistics implementation experience for large scale enterprise with global supply chain network
Act as a Senior Trusted Advisor for opportunity shared, covering the entire company of a big/complex, multinational quote to cash processes end-to-end.
Perform mapping/gapping based on the requirements and be a trusted process advisor of best practices and industry trends in areas involving but not limited to CPQ/ subscription based Order Management/Rebates Management or Trade Promotion/Shipping on-time/screening Trade Compliance/managing Returns/Invoicing/Credit Management and Payment features for B2B2C model
Configure working prototypes in a development sandbox if required and validate and refine prototypes.
Adept in implementing touchpoints to ERP (Oracle, Salesforce, SAP, SAP Hybris, SAP BRIM, Zuora, Infor preferably) with full understanding of supply chain aspects of fulfilling orders - Bill of Materials, Global Order promising, Demand Planning, Costing, Production Scheduling and work order management
Preferable experience of CPQ dependencies to ERP and Receivables (Tax, receipts and invoicing) with credit card automation experience (in PaaS or equivalent)
Highlight the benefits of recommended approaches and any business process improvements from the suggested solutions.
Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
Work with IT personnel to highlight any changes needed in the current implementation to achieve business requirements, identify gaps and arrive at gap closure approaches with ability to dwell on pros and cons of technical approaches to address product gaps, business needs
Must have a strong understanding of order Management and quoting processes with deep experience of > 5 years in any ERP product
Must have excellent written and verbal communication skills.
Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment.
Qualifications - Critical Skills :
The ideal candidate will have at least 10-15 years of overall business/functional analysis experience, with at least 4-6 years of implementation experience on the QTC platform at onsite
Partner with business organizations (Revenue Accounting, Sales Operations, Order Fulfillment, IT, Legal, Support, Finance, etc.) to assist in implementation of process improvements, automation and continuous improvement projects
Drive post-acquisition integration related to revenue processes of acquired companies
Support revenue related system implementations and perform user acceptance testing
Manage projects, action items, and creation of process documentation and training materials
Design, test, and execute system implementation to properly account for revenue accounting under SAP, Oracle, Infor, Netsuite, etc.
Responsible for ensuring the successful implementation of the quoting and order Management suite of applications, including but not limited to Quoting, Order Management, Planning, Pricing, Subscription Management, Credit Card payment processing, CPQ and Product Hub.
Equivalent experience in Salesforce or ServiceNow or any Pricing Optimization tool (Like Zilliant, Vendavo, etc) or Billing automation tool (like Billing Platform, Zuora, Stripe, etc) is a big plus
Comprehend the order to cash cycle of products and services with the ability to give constructive recommendations on process improvements
Manage multiple User Acceptance Testing (UAT) and post-launch validations to ensure seamless system implementation
Manage project updates and internal communication within the organization and represent in cross-functional meetings
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Process Transformation Consulting
Client-provided location(s): Atlanta, NY 14808, USA
