Details
Description
Job Role & Responsibility/Designation
Quality and Process Excellence Lead
Delivery Process/ Function Name
Quality
Educational Qualification
BE / B Tech/ MBA/ B.Stat from a Premier Institute
Skills ( Must Have)
• Programmanagement & change management
• Problemsolving tools/ analytical skills
• Excellentcommunication / interpersonal, facilitation skills
• High energylevel, confident, assertive and team player
Experience ( Minimum)
• ConsultingExperience
• Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.
• Experienceof managing team of quality practitioners.
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- Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
• Consultingexperience in Shared Services Set up/BPO space is desirable
Job Description
• Responsiblefor driving quality initiatives for Wipro / Client Accounts.
• Working withdispersed cross functional teams on organizational process (re)-design or industry specific business processes
• Leveragebusiness optimization & innovation tools & application forprocess re-engineering
• Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository.
• Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship
• Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation
Any Other Remarks
Quality Assurance