Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The L3 Network Security Operations Engineer is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery
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Provide L3 Operational Support for complex operational issues, troubleshoot and resolve issues
• Design, configure, and manage advanced network security solutions, including Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security capabilities.
• Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation.
• Employ infrastructure-as-code (IaC) and automation techniques, particularly Terraform, to streamline the provisioning, configuration, and management of network security tools and environments.
• Conduct in-depth analyses of network traffic patterns and security logs with SIEM tools (e.g., Splunk).
• Support Network Security Infrastructure focusing on patch and lifecycle management.
Qualifications: - A minimum of 7 years and above of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements.
- Experience with Zscaler ZIA & ZPA, Palo Alto Firewalls
- Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC), and Tufin/Algosec (Firewall Orchestration)
- Hands-on experience with public cloud providers (AWS preferred) and cloud infrastructure management.
- Experience with infrastructure-as-code frameworks (e.g., Terraform Cloud).
- Ability to write automation scripts and web services (Python, Bash).
- Strong understanding of network protocols and information security best practices.
- Experience working with git source control and CI/CD systems (GitLab CI/CD).
- Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems
- Experience with SIEM (Splunk) technologies, event correlations, query management, and custom detections
Experience with observability platforms (Grafana)
- B.S. in Information Technology, Computer Science, or a similar technical program. Soft Skills
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
- Strong analytical, problem-solving, and excellent documentation and organization skills. - Ability to self-organize, prioritize activities independently, and manage uncertainty effectively.
- Experience managing stakeholder expectations in the delivery of projects.
- Adaptability and continuous learning: proactive approach to self-education and flexibility to pivot strategies in response to new information or changing environments
- Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation
Deliver
NoPerformance ParameterMeasure1Customer centricityTimely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers.2Support sales team to create wins% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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