Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Job Title: Program Manager - Network & Security Infrastructure
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Location: Mumbai, India
Job Summary:
We are seeking a highly experienced Program Manager - Network Infrastructure to lead and manage complex network infrastructure initiatives across enterprise environments. This role requires a deep understanding of networking technologies, project and program management methodologies, and stakeholder coordination to deliver secure, scalable, and high-availability network solutions.
The Program Manager will oversee end-to-end delivery of large-scale network programs, such as data center transformation, SD-WAN rollout, global MPLS migrations, wireless architecture upgrades, and integration with security platforms like Zscaler, Cisco ISE, and Palo Alto
Key Roles & Responsibilities
Key Responsibilities:
- Program Planning & Governance:
- Define and own the overall program roadmap for enterprise network infrastructure projects.
- Develop integrated program plans including scope, timelines, dependencies, risks, and resource allocation.
- Establish governance mechanisms to monitor program health, track KPIs, and ensure alignment with business objectives.
- Technical Oversight & Execution
- Provide technical leadership to ensure infrastructure designs meet high availability, performance, and security standards.
- Collaborate with Network Architects and Engineers to oversee deployment of:
- LAN/WAN infrastructure (Cisco, Juniper, Aruba)
- Data Center Networks (VXLAN, EVPN, Spine-Leaf architecture)
- Cloud networking (AWS Transit Gateway, Azure vWAN)
- Wireless access solutions (802.1X, Cisco DNA Center, WiFi6)
- SD-WAN and edge routing (Cisco Viptela, Fortinet, Versa)
- Drive lifecycle management programs including hardware refresh, EOL/EOS upgrades, and patch compliance.
- Stakeholder Management:
- Engage with C-level executives, InfoSec, compliance, cloud, and application teams to align program outcomes with enterprise goals.
- Act as the primary point of contact for escalations, decision-making, and cross-functional coordination.
- Budgeting & Resource Management
- Develop multi-year CAPEX/OPEX plans aligned with network strategy.
- Optimize resource allocation across multiple concurrent projects; manage vendor SOWs, contracts, and performance (OEMs and MSPs).
- Risk, Compliance & Change Management
- Identify risks and implement mitigation strategies using qualitative and quantitative risk assessments.
- Ensure network changes adhere to change management policies (ITIL, ISO/IEC 20000).
- Support audits and security assessments (e.g., PCI-DSS, ISO 27001, NIST 800-53) through documentation and control validation
Required Skills
Technical Expertise:
- Deep understanding of networking fundamentals (TCP/IP, BGP, OSPF, MPLS, QoS, NAT, DNS, DHCP)
- Proven experience managing large-scale deployments of:
- Campus networks, WAN/LAN, SD-WAN
- Firewalls (Palo Alto, Fortinet), NAC (Cisco ISE), ZTNA/SASE platforms (Zscaler, Netskope)
- Network monitoring tools (SolarWinds, Thousand Eyes, Net Brain)
- Familiarity with hybrid and cloud-native networking (AWS VPCs, Azure vNets, GCP Interconnects)
Project & Program Management:
- 15+ years of experience in IT program management, with at least 5 years in network infrastructure
- PMP, PRINCE2, or PgMP certification is required
- Proficiency with Agile/Scrum, SAFe, and waterfall methodologies
- Hands-on experience with project tracking tools (JIRA, MS Project, Smartsheet, Confluence).
Leadership & Soft Skills:
- Exceptional communication and stakeholder management skills
- Strong analytical thinking with a solution-oriented mindset
- Ability to lead cross-functional and distributed teams, including vendor/partner coordination
Preferred Qualifications:
- Master's degree in computer science, Information Technology, or related field
- Network certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent
- Experience with mergers, acquisitions, or large-scale network consolidation programs
- Experience integrating with security platforms and frameworks like MITRE ATT&CK, Zero Trust Architecture, or SASE.
Key KPIs
Key Performance Indicators (KPIs):
- On-time and within-budget delivery of network programs.
- % reduction in network outages/downtime post-implementation.
- Compliance adherence scores (ISO 27001, NIST).
- Stakeholder satisfaction (via program reviews/CSAT).
- Risk mitigation effectiveness and issue resolution turnaround time.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
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