Production Agent - L1
This job is no longer available.
Req Id: 84584
City: Cebu
State/Province: Cebu State
Posting Start Date: 7/24/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
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Job Description:
Job Description
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Roles & Responsibilities
Behavioural - interpersonal and influence management skills , Behavioural - Knowledge of Customer's Culture. , Domain - Domain knowledge / Customer Centricity / Commitment
Qualifications
College Graduate / College Undergarduates completed 4 semesters without back subjects and SHS Graduate with or without BPO experience.
Experience in call center will be an advantage.
Healthcare experience will be an added advantage
Decent communication proficiency is required
Mandatory Skills
Provider Inbound
Mandatory Skills: Member Inbound .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion