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Oracle Demand & Supply Chain Planning Service Engineer
Austin, TX OR Fremont, CA (Onsite 5days/week)
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Full-Time
We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy.
Key Responsibilities:
- Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.
- Collect data from Fusion and internal system, troubleshooting failures.
- Support supply planning processes like MPR and constrained/unconstrained planning.
- Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.
- Lead E2E Planning Integrated Business Cycles.
- Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc.
- Execute quarterly patching testing and validations.
- Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management.
- Perform an initial assessment of issues with data collection from Fusion, internal and external systems.
- Triage failures and route to appropriate support teams/On-calls.
- Document and categorize supply planning process like MRP and constrained/unconstrained planning.
- Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports.
- Monitor & Coordinate support for E2E planning integrated Business Cycles.
- Manage incident tickets related to support E2E Oracle SCP.
- Track and prioritize quarterly patch testing needs.
Requirements:
- 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions.
- Strong understanding of supply chain planning concepts and methodologies.
- Proficiency in data collections and integration between systems.
- Knowledge of MRP and planning process.
- Experience with REST APIs and BIP reporting.
- Good Understanding of integrated planning business cycles.
- Strong troubleshooting and problem-solving skills.
- Ability to manage quarterly patch testing processes.
- Excellent communication skills with both technical and business stakeholders.
Qualifications:
- Technical aptitude with data models, BIP and system integration (REST APIs etc.)
- Strong analytical and critical thinking abilities.
Expected annual pay for this role ranges from [$130,000] to [$145,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.