MIS Executive

Req Id: 89791

City: Manila

State/Province: Manila

Posting Start Date: 8/19/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance

Qualifications:

• College Grad or Under Grad
• Min 2-3 years of experience in MIS Reporting/RTA
• 2 years of experience in work force management for call center and experience in reporting

Responsibilities:

• Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
• Perform continual analysis of current performance and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals / business objectives for a multi-site operation.
• Produces call volume forecasts on a daily, weekly, monthly and annual basis for multi-site operation.
• Generates and evaluates staffing schedules
• Design & generate MIS reports as per business requirements
• Timely data collection from various stakeholder
• Identifying data discrepancies
• On-time reporting of MIS reports to internal and client stakeholders

Benefits

• Competative Salary
• Pioneer Account
• 20% Night Differential
• Day 1 HMO
• Accessible Location

Mandatory Skills: Mortgage( DM) .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Manila, Philippines

Job ID: Wipro-89791

Employment Type: OTHER

Posted: 2025-08-19T18:41:22