Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
Deliver
No.Performance ParameterMeasure1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation
Title: Microsoft Dynamics CRM Technical Lead
Duration:6+ months of Contract with possible extension of hire
Location: Weehauken, NJ (Onsite from Day 1)
Brief Summary of Role:
As a Senior D365 Engineer, you will work in one of the largest and most complex CRM applications buildings. You will work closely with Product Management, Software Development, Data Engineering and other teams to develop scalable and innovative CRM solutions. Your role will be accountable for design /implementation of technical solutions within WMA and timely delivery of projects following agile / scrum SDLC.
Responsibilities:
- Develop and customize Microsoft Dynamics 365 applications to fulfill specific business needs.
- Hands-on experience with CRM, sales and marketing modules
- Develop software and design solutions independently to satisfy customer requirements that consider performance and availability
- Partner with engineering product managers and principal software engineers to translate requirements into detailed designs
- Tune performance and resolve availability issues of product or service and its dependencies in production.
- Estimate software development effort including identifying dependent teams and developing code to satisfy complex requirements
- Adopt engineering best practices while contributing to the definition of the engineering lifecycle as well as the definition of best practices
Required Qualifications:
- 7+ years of hands-on experience in software development, specifically with Microsoft Dynamics 365
- Experience in user management, role assignment, and security configuration within Dynamics 365 and Power Platform
- Ability to configure and customize Dynamics 365 applications to meet business requirements, including creating custom entities, workflows, power automate flows and business rules
- Familiarity with Azure Active Directory and integration with other Microsoft services
- Proficient in C#, .NET, JavaScript, and SQL with experience in web services (REST/SOAP)
- Solid understanding of Dynamics 365 customization, configuration, and deployment using managed solutions
- Experience with the Power Platform, including Power Apps (both model-driven and canvas apps), Power Automate, and PCF controls etc.
- Knowledge of Azure and cloud-based services is advantageous, specifically Azure Functions
- Experience with SQL Server Integration Services (SSIS)
- Experience with HTTP and REST architecture
"Expected annual pay for this role ranges from [$120,000] to [$150,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options."
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicates including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis.. Wipro provides equal opportunities to all and values diversity
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.