Lead Administrator - L2
Req Id: 78280
City: Providence
State/Province: Rhode Island
Posting Start Date: 7/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
ServiceNow Technical Architect
Location: Remote within USA
Experience Required: 15 years in IT, 12 years in ServiceNow
Role Overview
We are seeking a highly experienced and motivated ServiceNow Technical Architect to lead the architecture, design, and delivery of complex ServiceNow solutions. This role involves collaborating with stakeholders, guiding implementation teams, and ensuring platform governance, scalability, and performance. Key Responsibilities
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• Own end-to-end architecture of ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, or custom apps.
• Lead technical design workshops with business and technical stakeholders.
• Define architecture standards, development best practices, and governance models. • Collaborate with business analysts, developers, and project managers to translate requirements into scalable solutions.
• Oversee and review implementation deliverables to ensure quality and performance. • Architect and manage integrations with external systems (REST, SOAP, MID Server, etc.).
• Ensure platform scalability, maintainability, performance, and security.
• Maintain health and accuracy of the CMDB and data models.
• Lead platform upgrade and release planning activities.
• Mentor and guide development teams and junior architects.
Mandatory Skills: ServiceNow - IT Service Management .
Experience: 8-10 Years .
Expected annual pay for this role ranges from $80,000 to $1,58,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion