Lead Administrator - L1

Req Id: 74729

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 7/8/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Job Title:

Network Data Admin L3

Job Overview:

The Network Engineer L3 is responsible for the management and maintenance of a large, complex enterprise network infrastructure. This includes ensuring the stability and performance of data centre networks supporting business and mission-critical applications. The role involves 24/7 operations, incident management, troubleshooting, and participation in major network changes.

Key Responsibilities:

Network Operations

Shift Work: Work in a 24/7 shift environment to ensure continuous network availability.

Incident Management: Handle escalated/high-critical incidents and tickets.

Change Management: Analyse risk and impact, and participate in major network changes.

Problem Resolution: Diagnose and resolve network issues, identify incident patterns, and drive root cause analysis.

ITIL Processes: Adhere to ITIL best practices for incident, change, and problem management.

Data Centre Operations: Manage and maintain data centre networks supporting critical applications.

Network Installation and Troubleshooting

Infrastructure Management: Install, configure, and troubleshoot LAN, WAN, WLAN, and DHCP in enterprise environments.

Routing Protocols: Expert level troubleshooting of dynamic and static routing protocols (EIGRP, OSPF, BGP, HSRP, VRRP).

Switching Technology: Deep expertise in LAN/data centre networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP).

Operational Support: Provide DNS, DHCP, and NTP support.

Monitoring Tools: Experience with network monitoring and management tools (e.g., SolarWinds, Moogsoft).

Requirements:

Must Have:

Experience: 8-10 years of core enterprise network experience.

Wireless Technologies: At least 3 years of experience with enterprise wireless (Cisco/Aruba).

Cisco Expertise: Proficiency in Cisco routing and switching across access, core, and distribution layers.

Certification: CCNP (Cisco Certified Network Professional).

Team Leadership: Experience managing a team of at least 10 members.

Add-On/Preferred Skills:

SDWAN: Experience with SDWAN solutions.

Firewall: Basic (L1) skills in Palo Alto firewalls.