Lead Administrator - L1

Req Id: 89756

City: Pune

State/Province: Maharashtra

Posting Start Date: 8/18/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Exp:- 6 years relevant

Rate :- 100K/M

• 5 days work from office (Pune/Hyderabad ODC)
• No mobile phones inside ODC
• US shifts and US holiday calendar

Key responsibilities

Design Expertise:

§ Expertise in Global WAN network design and implementation at large scale

§ Expertise in LAN/WLAN network design and implementation at large scale

§ Expertise in planning and designing WAN/LAN/Wi-Fi transformation and migration methods.

§ Design, Solution, Build and Deployment Experience on below advanced technologies:

1. VPN technologies - IPSec, DMVPN, MPLS VPN etc.

2. Routing protocols - BGP, OSPF, EIGRP, ISIS etc.

3. MPLS & Multicast technologies

4. Route-map, prefix-list, community, policy-based routing

5. Expertise in preparing high quality HLD and LLD design documents.

6. LAN Technologies: VLAN, VXLAN, VSF

7. Wi-Fi: Predictive survey, AP design, proficiency in R

§ Identifying cross functional dependencies

§ Experience in sequencing the activities, scheduling the tasks, and preparing project plan.

§ Experience in planning and conducting vigorous WAN/LAN/WIFI network tests and generating a detailed test report.

Technical Expertise:

§ Strong knowledge and expertise in developing a Global WAN/LAN/Wi-Fi solution.

§ Strong knowledge and expertise in developing WAN/LAN/Wi-Fi solution.

§ Design and implementation of NNI solution in multi-service providers environment.

§ Expertise in implementing and troubleshooting WAN/WAN Optimizers/LAN/Wi-Fi environments.

§ Good knowledge in WAN, MPLS and Internet technologies

§ Preferable to possess advanced/expert level certifications from multiple vendors like Cisco, Juniper

§ Expertise in design and implementation of management and monitoring technologies like SNMP, NTP, Logging, TACACS, SSH, Telnet

§ Expertise in design and implementation of complex routing involving BGP, MPLS VPNs, route-map, prefix-list and QoS

General:

§ Acquire knowledge and detailed understanding on customer's network architecture.

§ Validate Scope of Work and Due Diligence of Data and identify gaps

§ Gather required and detailed information and develop SMTD/MOPS/SOP with complete understanding of customer network architecture.

§ Responsible for giving reverse knowledge transfer to L3/L2 Engineers and getting sign-off from customer and internal stakeholders.

§ Changes management in customer end Network devices for remote management of devices and on boarding of Monitoring tool

§ Develop and maintain architecture diagrams and documents.

Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  • Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation

Deliver
No Performance Parameter Measure 1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management 2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations

Mandatory Skills: Network Architecting .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Client-provided location(s): Pune, India

Job ID: Wipro-89756

Employment Type: OTHER

Posted: 2025-08-19T18:41:23