India Operations team works on Debt Management / Collections, AccountReceivables, Governance & IS Enablement, Warehouse & Logisticsand Revenue Assurance.
- Debt Management / Collections - Responsiblefor collection plan vs achievement, reducing balance sheet exposure,reducing gross debts & reducing DSO
- Claims Submissions
- Customer follow ups
- Dispute resolutions
- Reconciliations
- EFT allocations
- Updating RMS
- LD declarations
- Raising CNR
- Governance & IS Enablement
- Tools - RMS, LD, SOX Audits
- MIS, EFTs, DN, Prelegal
- Not Committed Debts
- Support HC Validation and Control
- Seat Optimization and Control
- Vendor Payment
- DLP incident closures
- Demand Notices
- Payment reminder requests
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- Account Receivables
- LD
- PDD
- FTDS
- WCT
- C-Form
- GST
- Legal
- Revenue Assurance
- Timely invoicing/Billing to avoid the revenue leakage, on timebilling which will enable revenue recognition in same Quarter
- To Estimate quarterly revenue WBS wise with carry forward, Renewals,New Book and Bill
- To prepare Revenue dependency list related to pending Renewal PO,Project signoff, Resources deployment and Pending Billing and follow-upwith Sales and PM's for its closure during the quarter.
- Ensure all the orders are uploaded in RR Portal & ensure allefforts are updated during month and quarter closure.
- Tracking >90 days reversals for T&M and AMC cases
- To track Project based billing and milestone
- Flash weekly report on Revenue, Billing and Unbilled
- Warehouse & Logistics
- Responsible for products operations to fulfil customer orders panIndia
- Responsible for end user spares & enterprises spares support forannuity biz - CIS
Operation Support