Responsible for leading training delivery in Phillipines Geography
Roles and Responsibilities
Align training interventions to the needs of the Business Unit;
Deliver tangible business value through the deployment of an effective training strategy
Responsible for operationalization of process and domain training framework
Responsible for determining performance gaps, identifying training needs, working with SMEs, internal partners and vendors to implement training solutions in domain Ensure overall quality of training delivery; ensure standardization & quality of content Develop pre-process & process trainers and SMEs
Review process training periodically with domain leaders and drive corrective action
Deploy KT strategy during transitions in domain Responsible for Client Interfacing activities involving Change Management, Program Management, Strategy
Development, Process Improvement, Cost Optimization and Business Planning Recording, Tracking, monitoring and escalating program implementation via regular status reports Build capability to engage as a strategic partner with the client in their transformation approach
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Must Have Experience in Training Delivery management, Experience in domains like Healthcare, New Age, Medical/Pharma, Experience in managing teams, partnering with cross-functional teams and actively engaging with clients
