DevOps Engineer - L4

Req Id: 81031

City: Mexico City

State/Province: Estado De Mexico

Posting Start Date: 7/25/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

• Cloud Infrastructure (AWS)
  
  • Administer EKS clusters and RDS databases
  • Use Pulumi for Infrastructure as Code
  • Monitor and optimize cloud costs
• Monitoring & Observability
  
  • Deploy tools like Prometheus, Grafana, Splunk
  • Set up alerts, incident response, and runbooks
  • Analyze performance and track SLAs/KPIs
• Security Operations
  
  • Integrate security scans into CI/CD
  • Manage vulnerabilities and compliance documentation
• CI/CD Management
  
  • Build and maintain pipelines
  • Embed security and quality checks in SDLC

• Technical
  
  • 3 years with AWS (EKS, RDS, EC2, VPC, IAM)
  • Kubernetes, Helm, container orchestration
  • Pulumi, Terraform, GitOps
  • CI/CD tools: Jenkins, GitLab, GitHub Actions
  • Monitoring: Prometheus, Grafana, ELK, Jaeger
• Programming
  
  • Bash, Python, or Go
  • Git workflows and code reviews
• Security
  
  • Container and network security practices

• AWS, CKA/CKAD, or security certifications
• PostgreSQL/MySQL tuning
• GitOps tools: ArgoCD, Flux
• Incident tools: PagerDuty, Opsgenie

• Strong problem-solving and analytical thinking
• Clear communication and teamwork
• Agile mindset and on-call readiness
• Passion for continuous learning

• Maintain >99.9% uptime
• Reduce MTTR for incidents
• Automate security remediation
• Optimize cloud costs
• Achieve full-service observability
• Build self-healing infrastructure

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain - from planning, coding and building, testing, staging, release, configuration and monitoring
  • Manage the IT infrastructure as per the requirement of the supported software code
  • On-board an application on the DevOps tool and configure it as per the clients need
  • Create user access workflows and provide user access as per the defined process
  • Build and engineer the DevOps tool as per the customization suggested by the client
  • Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
  • Leverage and use tools to automate testing & deployment in a Dev-Ops environment
• Provide customer support/ service on the DevOps tools
  • Timely support internal & external customers on multiple platforms
  • Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
  • Ensure adequate resolution with customer satisfaction
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn't resolved
  • Troubleshoot and perform root cause analysis of critical/ repeatable issues