Deputy Manager- Training
Req Id: 86449
City: Hyderabad
State/Province: Telangana
Posting Start Date: 8/4/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Position: Deputy Manager - Training
Shift: Multiple timzones, no graveyard shift
Qualification: Bachelors in any disclipine
Experience: 48 months of any experience in the BPO segment. 24 months minimum in teaching/training English as a foreign language.
Experience Breakup: Education Industry / Teaching English as a foreign language.
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Essential Hiring Skills: CEFR C1, Highly proficient verbal communication in English, Excellent Inter-personal skills, Excellent Stakeholder Management Skills, Excellent Project Management Skills, Excellent, MS Excel and Powerpoint Skills, Excellent Facilitation Skills, Excellent Negotiation Skills, Conflict Management Skills, Ability to Lead Independanly (IC)
Responsibilities:
Training, coaching, and mentoring of associates in need of comms. Skills improvement.
- Planning, design, and delivery of Training sessions, including Ad Hoc Training, for both new and existing team members.
- Monitor and review the progress of trainees through questionnaires and discussions with managers and ensure corrective action when needed.
- Ensure Training Quality through Service Level and Training evaluations/assessments.
- Communicate with diverse audiences (e.g., employees, management, other sites, etc.) to provide information and clarification regarding training programs, actions, policies, procedures and best practices.
- Conduct ongoing and thorough analysis of organizational, departmental, and individual training needs.
- Ensure that training solutions are designed in a logical, structured, and clear manner, reflective of learning objectives and suited to a variety of learning styles.
- Manage participation during training delivery to ensure maximum contribution - test for understanding, observe behaviour and alter delivery method if necessary.
- Keep self-updated on Learning & Development best Practices from the Industry.
- Must be willing to learn the process with a desire to coordinate with cross functions and drive results.
Location: Hyderabad
Mandatory Skills: Content Management .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion