Role Purpose
- Installation, integration and deployment of SailPoint Identity IQ in client environments.
- Understanding and maintaining Joiner, movers and leavers functionalities of IIQ
- Understanding User setup and administration activities
- Customize workflows, forms, rules, roles, policies, reports, certifications
- Provide support for all design, implementation, and maintenance activities related to Identity Access Management (IAM) with SailPoint
- Identify, troubleshoot, and resolve SailPoint Identity IQ-related functional and technical issues
- Build and maintain workflows for various Lifecycle Events (Joiner, Leaver, Mover, Rehire and Inactive)
- Under general direction, hold responsibility for the lifecycle management of enterprise end user accounts in various enterprise applications and services such as Active Directory, Azure, SAP, Salesforce and SailPoint Identity IQ, and provide provisioning fulfilment services as needed
- Manage, maintain, and monitor the IAM application environment and tools; ensure the systems stay current and are running efficiently
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Education and Experience
- 6+ years of IAM experience with a strong preference for SailPoint Identity IQ
- Good understanding of Identity & Access Governance including access request, certification, and role-based access control.
- Ability to communicate about IAM and implementation at both the functional and technical level
- Zero-Trust and least privilege principles, knowledge, and design
- Knowledge of Cloud technologies IaaS, PaaS, SaaS
Stakeholder Interaction
Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Technical Lead/ Project Lead Regular reporting & updates Security Intelligence (Practice) Coordination for security reasons External
Customer
To coordinate for all security breaches & resolutions
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert
- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
- Functional/Technical - Knowledge of Network Security devices, firewalls, end points, SIEM, application security, IPS/IDS, VA / PT skills - Master
Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
- Behavioral Competencies
- Effective Communication
- Collaborative Working
- Execution Excellence
- Problem Solving & Analytical Skills
Deliver
No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA's (90-95%), response time and resolution time TAT
SailPoint Identity Mgmt and Governance