CRM Solutions Architect
Req Id: 99966
City: Amsterdam
State/Province: Amsterdam
Posting Start Date: 10/14/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Long Description
We are seeking a highly experienced and visionary Dynamics 365 CRM Solution Architect to lead the design and delivery of enterprise-grade CRM solutions. The ideal candidate will possess deep functional and technical expertise in Microsoft Dynamics 365 Customer Engagement (CE), with a strong focus on Sales, Power Platform, and integration architecture
Key Responsibilities
• Lead end-to-end solution architecture for Dynamics 365 CRM implementations, including Sales, Customer Service, and Marketing modules.
• Translate business requirements into scalable, secure, and high-performance CRM solutions.
• Define architecture blueprints, integration patterns, and data models aligned with enterprise standards.
• Guide functional and technical teams through solution design, configuration, customisation, and deployment.
• Collaborate with stakeholders, business analysts, and developers to ensure alignment with business goals.
• Oversee DevOps practices including CI/CD pipelines, automated testing, and release governance for Dynamics 365.
• Provide architectural governance and technical leadership across multiple projects and geographies.
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• Conduct architecture reviews, performance tuning, and security assessments
Required Skills & Qualifications:
• 12 years of experience in Microsoft Dynamics CRM, with at least 5 years in a solution architect role.
• Expertise in MSCRM Functional (L3) and Architecting (L2) with deep knowledge of Microsoft Dynamics CRM 2015 and later. [SOLUTION A...IONAL - L2]
• Strong command of Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Power Portal for Dynamics 365.
• Experience with DevOps for Dynamics 365, including CI/CD, automated testing, and release management.
• Proficiency in MSD365 Customisation and Configuration, including workflows, plugins, and business rules.
• Familiarity with Data Fabric concepts and enterprise data integration strategies.
• Microsoft certifications such as MB-600, PL-600, or Solution Architect Expert are highly desirable
Desirable Experience:
• Experience in large-scale CRM transformations across industries such as telecom, energy, and manufacturing.
• Exposure to hybrid CRM environments (e.g., Dynamics Salesforce).
• Experience with Azure services, API management, and enterprise integration platforms.
Mandatory Skills: Microsoft Dynamics - Consulting .
Experience: >10 YEARS .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion