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Alīpur, India

Role Purpose

The purpose of this role is to be responsible for configuratingand maintaining the software and other technological aspects of theproject being run for the Wipro client


  • Provide assistance in configuration of applications based onclient requirements
  • Collate configuration requirements from the functions/ BUs/ SLsand obtain approval from business owners
  • Plan and execute assigned configuration tasks within deadlines
  • Provide system configuration support based on changing businessneeds
  • Assist in system analysis, design, development, and testingactivities
  • Provide support in developing, implementing and testing patchreleases and system upgrades
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  • Maintenance of the configuration archive and its upkeep
  • 100% compliance to configuration standards and procedures
  • Make changes to existing configuration processes as per theclient requirements and maintain proper documentation/ log
  • Analyze and resolve configuration issues in a timely manner
  • MIS Management, Reporting & Backend Support
  • Preparation of Daily, Monthly status report on certainconfiguration parameters as required by the client & stakeholders
  • Documentation & reporting as per the client need onconfiguration standards
  • Issue resolution in minimum time possible with respect to anymodification or change requested by the client

  • Stakeholder Interaction

    Stakeholder Type

    Stakeholder Identification

    Purpose of Interaction


    Lead Configurator

    Regular reporting & updates

    Software Developers

    For regular coordination on the software for which testing is done


    Lists the competencies required to perform this role effectively:
    • Functional Competencies/ Skill
      • Leveraging Technology - Knowledge of current and upcomingtechnology along with expertise in programming (automation, tools andsystems) to build efficiencies and effectiveness in own function/ Clientorganization - Competent
      • Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk - Expert
      • Technical knowledge - knowledge of various programminglanguages, tools, quality management standards and processes - Expert

    Competency Levels


    Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.


    Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.


    Applies the competency in all situations and is serves as a guideto others as well.


    Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.

    • Behavioral Competencies
      • Formulation & Prioritization
      • Client centricity
      • Execution Excellence
      • Passion for Results



    Performance Parameter



    Continuous Integration, Deployment

    100% error free on boarding & implementation, throughput %,Adherence to the schedule


    Quality & CSAT

    On-Time Delivery, Troubleshoot queries

    Customer experience, completion of assigned certifications for skillupgradation

    SAP UI5 and Fiori

    Client-provided location(s): Delhi, India
    Job ID: Wipro-2973418
    Employment Type: Other