Business Analyst
Req Id: 96792
City: Guadalajara
State/Province: Jalisco
Posting Start Date: 9/22/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
We are seeking a detail-oriented Business Analyst with strong domain expertise in retail or food distribution to support analytics, process improvement, and solution delivery initiatives. The ideal candidate will work closely with business stakeholders, IT, and data teams to gather requirements, analyze processes, and ensure successful delivery of projects that improve operational efficiency, enhance customer experience, and support business growth.
Key Responsibilitie
• Product & Process Management
o Collaborate with stakeholders across merchandising, supply chain, inventory, and sales to capture business needs and translate them into functional specifications.
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o Facilitate workshops, interviews, and process mapping sessions to understand pain points and opportunities in core business processes.
o Define, prioritize, and manage requirements for various business areas, including:
§ Product Lifecycle Management (e.g., product data, specifications, and SKU management).
§ Pricing and Promotions (e.g., strategies, rules, and discount logic).
§ Category Management (e.g., product assortment, planning, and performance).
§ Order Management and Order Fulfillment workflows.
o Analyze and document as-is and to-be business processes, creating and refining user stories, business requirements documents (BRDs), and process flow diagrams.
• Supply Chain & Operational Focus
o Apply deep domain knowledge of food distribution operations, including procurement, warehouse management, demand planning, and order fulfillment.
o Partner with supply chain teams to analyze demand, reduce waste, and improve delivery efficiency.
o Conduct market and competitor analysis to identify trends and opportunities to improve operational effectiveness.
• Data & Reporting
o Work with data teams to define reporting requirements, KPIs, and dashboards.
o Conduct data analysis to provide business insights and support data-driven decision-making.
o Develop and maintain reports to track key business metrics and project performance.
Required Skills & Qualifications
• Experience: 8-10 years of experience in a Business Analyst role, with a strong focus on the retail or food distribution domain.
• Domain Expertise: Deep knowledge of core B2B processes, including product, pricing, promotions, and supply chain.
• Analytical Skills: Proven ability to analyze complex data sets, define reporting requirements, and translate data into actionable business insights.
• Communication & Collaboration: Exceptional communication, facilitation, and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders.
• Technical Proficiency: Experience with tools for requirements management (e.g., JIRA), process mapping (e.g., Visio), and data analysis.
• Agile Proficiency: Strong understanding of Agile methodologies and experience working within a Scrum or Kanban framework.
Mandatory Skills: eCommerce Consulting .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion