Business Analyst
Req Id: 102395
City: Cebu
State/Province: Cebu State
Posting Start Date: 10/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
We are seeking a skilled and detail-oriented Business Analyst to join our team. The Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.
Responsibilities:
• Collaborate with clients and internal stakeholders to understand their needs and gather detailed business requirements.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet clients' business needs and objectives.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions.
• Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Participate and contribute to client calls (ABR's, MBR's & QBR's), management meetings and department meetings
• Manage stakeholders and spearhead projects/initiatives with the help of the team
• Collaborate effectively with Operations and all stakeholders to drive business goals
• Ensure process compliance with applicable Quality Standards and Client specific processes
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• Ensure compliance with documented policies and procedures
• Ensure that all company information which includes customer information are kept confidential and secure.
Qualifications:
• Minimum of 2 years of experience as a Business Analyst or in a related role
• Prior experience of working in Retail and/or Sales would be preferred
• Good working knowledge of computers i.e., MS-Office, Excel and PPT
• Proficiency in data analysis tools and techniques.
• Should have excellent analytical and problem-solving skills, change control and ability to work independently
• Good understanding of Retail and Sales
• Detail oriented with ability to organize thoughts well
• Good Interpersonal & people management skills with good problem-solving approach
• Ability to work collaboratively with cross-functional teams
• Experience with business process modeling and documentation tools
• Knowledge of project management methodologies and tools
• Good client relationship management skills and experience will be preferred
Mandatory Skills: Customer Service .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion