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Job Description
Job Title
Backup and Recovery Administrator L2
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Primary Skills (Technical Skill) -Cohesity
Secondary Skills -IBM TSM
Experience Level -5+ Years
As a Backup Admin you will Monitor and manage backup capacity and provide 24x7 Support.
Manage tape from Iron mountain to recall the tapes for restore purpose.
Should be strong in Cohesity along with the replication and troubleshooting the backup failures.
Should be good knowledge in IBM TSM and restoration from tape.
Should have experience in Build and configure of Cohesity servers and its components.
Knowledge on Backup and Restore for physical servers, VM's, database and M365 from Coheisty.
Should have thorough knowledge on restore procedure of various types including File system, database, VMs etc.
Perform Troubleshooting of Problems/Issues in Cohesity backup and restore jobs.
Good Learning and Analytical Skills; Should be able to quickly acquire Technical Knowledge and Skills
Perform media management activities
Perform Disk based backup jobs
Good Knowledge with ITIL Processes (Incident, Problem and Change Management.
Provide Technical Support on Backup Software, Monitor backup job schedule and performance.
Support Backup and Recovery software platforms
Support service provisioning activities, including: Service starts, stops, suspends, etc.
Perform customer initiated Restore requests.
Solve issues with backups and restores.
Performs daily routine maintenance.
Assists in determining workload balancing if necessary.
Provides guidance and direction to lower-level System Administrators.
Ensure SLA/SLO's are met
Cohesity Backup workflow and error codes
Prepare Cohesity backup reports (Monthly backup success rate).
Profile:
Level-2 Backup & Recovery SME and Administrator.
Expert on Cohesity.
L2 or L1+ Skills on IBM TSM, Tape Libraries and HP Storage.
Good knowledge on Data duplication, and replication concepts.
Well versed with Backup and Recovery planning and implementation.
Media Management & Vendor Coordination.
Troubleshooting complex problems.
Candidate is expected to have complex production support experience.
Backup Server / Client installations.
Patching & Upgradation.
Recovery of Backup Server from failure.
Change Management Planning and Implementation.
Disaster Recovery Support (plan & participate).
Backup tool migration.
Backup reporting
Preparing monthly backup success rate.
- Expert in configuration, Troubleshooting and Administration of Cohesity.
Knowledge on IBM TSM and Tape Libraries.
High Availability Configurations.
Performance Management of Backup Infrastructure.
Tape Library and disk storage configuration.
Disk to Disk and Disk to Disk to Tape configurations.
Recovery experience with specific backup modules like VMware snapshot, Oracle, MSSQL, MS Exchange and SharePoint.
Knowledge on BMR backup configuration and recovery.
Knowledge on Cohesity backup reporting.
Exposure on VMWare & HP Storage
Expert in configuration, Troubleshooting and Administration of Cohesity.
Knowledge on IBM TSM and Tape Libraries.
High Availability Configurations.
Performance Management of Backup Infrastructure.
Tape Library and disk storage configuration.
Disk to Disk and Disk to Disk to Tape configurations.
Recovery experience with specific backup modules like VMware snapshot, Oracle, MSSQL, MS Exchange and SharePoint.
Knowledge on BMR backup configuration and recovery.
Knowledge on Cohesity backup reporting.
Exposure on VMWare & HP Storage
Strong troubleshooting skills in Backup Infrastructure environment and advanced problem-solving skills.
Proactive measures and preventive measure for problems/errors.
Management of Backup SLAs and KPIs.
Liaise with vendors & OEMs for the technical issues / escalations.
Documentation & Operational performance reporting.
Own and Drive Service Improvement plans.
Identify, own, and mitigate risks.
Ensure compliance to client and organization processes and policies.
Perform backup performance tuning.
Should have relevant scripting knowledge.
Exposure to mid-range & high-end servers and backup appliances.
License Management.
Enable and support the team in resolving day-to-day production issues, disaster recovery exercise, capacity planning and other activities as may be necessary.
Mandatory Skills: BackupExec Backup.
Experience: 3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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