Key roles and responsibilities include
- Provide technical consultancy and solution support to team in Application services covering Application packaging, Application Virtualization and Application compatibility testing and software distribution. Technologies includes Mac and Windows based based
- Trouble shoot and resolved technical issues in Application packaging, AppV, ThinApp, Citrix packaging and Mac Packaging
- Provide technical consultancy in coming up with delivery solutions on how the application services can be delivered effectively
- New technology evaluation and plan to bring the delivery team up to the new technologies
- Organize internal trainings on new technology in the area of expertise
- Keep up to date with the technological changes in the area of application Re-Packaging, image management and software distribution
- Participate in customer meetings / presentations
- Develop best practices/ process documents in collaboration with the team
- Ability to think multi technology and bring wider solutions
- Strong domain knowledge of End User Work place management
- Demonstrated leadership skills
- Strong team player
- Pro- active approach, strong team players,
- Strong facilitation skills, proven ability to conduct/lead application discussion sessions
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- Strong problem solving skills including critical thinking, analysis, negotiation, Ability to work well under pressure and work on multiple projects
- Strong written and oral communication skills
(Job Requirements/Descriptions)
- Experience in Application packaging, compatibility testing, AppV, Thin app, Citrix packaging, Mac Packaging and Linux packaging
- Experience in Process Automation
- Expertise in Windows 10 OS and Windows server OS
- Expertise in Juriba, Apptimsied, Install Shield and Flexera Adminstudio, Windows Installer.
- Ability to analyze and solve technical problems
- Trouble shoot and resolved technical issues
- Provide project consultancy
- Certification in the Windows 10 areas
- Expertise in O365
- Candidate must have excellent written and verbal communication skills.
- Should be a Quick Learner and Good Team Player
(only for technical hires)
[Include languages, OS, Platform skills required]
- Proficient in Windows Windows 10 operating systems and good knowledge of file systems and registries
- Proficient in toolsets such as Wise package Studio, Install Shield, SMS installer, Radia, Citrix, SMS Installer, Novell Zen works, Altiris
- Good in technical trouble shooting and problem solving
- Proficient in Application Compatibility Tool Kit
- Familiarity in using VMWare and Ghost Images
- Experience in VB scripting
- Remediating compatibility issues in win 10
- Proficient in ITIL frame work
- Experienced in handling complex and very complex applications
- Must have Knowledge in application Re-Packaging, Application Compatibility testing and Software Distribution
- Should able to handle all technical customer escalations
- Exposure to Virtualization techniques and Tools will be an added advantage
- Deployment of OS Image and Applications using INTUNE
- Intune packaging
Application Packaging - Windows