Analyst
2 days ago• Pune, India
Req Id: 99822
City: Pune
State/Province: Maharashtra
Posting Start Date: 9/29/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
The KYC Analyst is responsible for conducting in-depth due diligence on customers, entities, and transactions to ensure compliance with Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Know Your Customer (KYC) regulations. This role involves risk assessment, detailed investigations, and reporting of potential financial crime risks to protect the organization from regulatory and reputational risks.
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Key Responsibilities:
1. Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD). Validating documents, identifying PEP, Ownership drill down, Screening and transaction monitoring,
• Conduct in-depth KYC reviews on high-risk clients, including politically exposed persons (PEPs), complex corporate structures, and entities from high-risk jurisdictions.
• Perform comprehensive background checks using public records, watchlists, and internal systems to assess financial crime risks.
• Identify and analyse beneficial ownership structures to detect potential red flags related to money laundering, fraud, and other illicit activities.
• Review and validate customer documentation, including business registrations, financial statements, and legal agreements.
2. Risk Assessment & Investigation
• Assess and classify customers based on risk ratings, escalating high-risk cases for further review.
• Conduct transaction analysis to detect unusual patterns and behaviours that may indicate potential financial crime risks.
• Prepare detailed investigation reports and summaries for senior management and compliance teams.
3. Regulatory Compliance & Reporting
• Ensure compliance with AML, KYC, and CTF regulations, including FATF, FinCEN, FCA, MAS, and other relevant guidelines.
• Maintain thorough documentation of due diligence findings to support audits and regulatory inquiries.
• Assist in preparing Suspicious Activity Reports (SARs) when required.
4. Continuous Monitoring & Process Improvement
• Stay updated with evolving regulatory requirements and financial crime trends.
• Recommend enhancements to KYC and EDD procedures to strengthen the organization's risk management framework.
• Support training initiatives to educate internal teams on AML/KYC best practices.
Required Skills & Qualifications:
✅ Education & Experience
• Bachelor's degree/master's degree in finance, Business, commerce, or a related field.
• B2: 4-7 years of experience in KYC, EDD, AML, or financial crime compliance within banking or financial services.
✅ Technical Skills & Knowledge
• Strong understanding of AML/KYC regulations, including FATF, OFAC, EU AML Directives.
• Experience using KYC screening tools such as World-Check or LexisNexis.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data analysis tools.
✅ Soft Skills
• Excellent analytical and investigative skills with strong attention to detail.
• Strong written and verbal communication skills for report writing and stakeholder engagement.
• Ability to work independently in a fast-paced, high-risk environment.
Preferred Certifications:
• CAMS (Certified Anti-Money Laundering Specialist)
• CAMI
Do
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA's defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers' and clients' business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enroll in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Investment Banking(Back Office) .
Experience: 1-3 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Client-provided location(s): Pune, India
Job ID: Wipro-99822
Employment Type: OTHER
Posted: 2025-10-08T18:42:05
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion