Account Executive in Copenhagen Denmark
Your mission:
The Account Executive is accountable for both farming (up-sell and cross-sell) and delivery in a large account/s. You will be responsible for driving profitable growth from the account by:
- Developing strategic relationships with decision makers and influencers in the customer's account
- Creating and sharing sales success stories
- Ensuring customer satisfaction through world class delivery
- Personnel Relationship building
- The Account Executive develops and strengthens relationships with decision makers and influencers in the account. He/she drive penetration in various functions including outside CIO . He/she should become a trusted IT advisor to the customer and should participate in his strategic planning
- The Account Executive builds a trusted group of referable contacts who can vouch Wipro. He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts. He/she ensures a balance of customer engagement across business, management and operations.
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- Account Management
- The Account Executive identifies opportunities of growth in the account and leads account strategy and planning. He/she drives penetration in the customer's business units and maintains a comprehensive account growth strategy. He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.
- You will be responsible of mentoring and nurturing the next line of leadership in the account team. He/she ensures high customer satisfaction, loyalty and quality of experience. You will communicate progress against account plan and other related developments to all relevant stakeholders.
- Delivery Management
- The Account Executive ensures cross-geographic synergies in project management and delivery execution. He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer an enhanced delivery experience. He/she conducts regular delivery reviews to prevent cost and schedule overruns.
- The Account Executive monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards. He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery
- Resource and Solution Management
- He/she showcases Wipro's solutions as a strategic fit got the customer organisation through workshops, presentations and executive meetings. You will push for higher value services and solutions to the customer in line with Wipro's offerings.
- At least 15+ years of experience in managing large accounts (above 10Mn USD) in the IT professional services field
- Experience in global service delivery models
- Strong background in Application Services and infrastructure services. Sales experience in Digital technologies is helpful
- Domain expertise and network in Financial Services industry, Consumer, Health/Pharma, Energy and Utilities industry in Nordics region.
- Fluency English language is required. Fluency in Danish preferred.
- Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization