Senior Field Application Engineer

Title: Senior Field Application Engineer for korea enterprise

Location: Korea

Wind River

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.

The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions — such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers — and in recent 5G milestones — including the world’s first successful 5G data session with Verizon and in building one of the largest Open RAN networks in the world with Vodafone.

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world.

ABOUT THE OPPORTUNITY 

Interface & Collaboration 

As a Field Application Engineer (FAE) for the Enterprise sector, you will be a critical part of our Field Engineering Organization in APAC, focusing on the Korea Enterprise business. You will work closely with Account Managers, acting as the field application consultant and product specialist to close deals and create demand for Wind River solutions. You will understand market needs, promote the adoption of Wind River products, and provide expert technical support for Intelligent edge systems, such as industrial and medical systems.

Responsibilities 

• Understand customer’s technical needs, architecting technical solutions, and demonstrating them through product presentations, Discovery/Technical workshops, proof of concepts/values, and evaluations to win the technical sale.
• Conduct detailed product demonstrations to showcase the features and benefits of our Enterprise Linux solutions.
• Provide technical presentations to various audience levels, from technical staff to executive stakeholders.
• Serve as a single technical point of contact, become the customer's trusted advisor and the Wind River solutions expert.
• Manage all technical needs of account utilizing all available resources.
• Exhibit leadership skills during customer requirements analysis and creating technical solutions.
• Develop territory and regional (multi-site) account plans with the Account managers and execute successfully.
• Listen to customer's needs, architect solutions and present value proposition.
• Manage Trade Shows and Seminars.
• Provide consistent market feedback to Wind River.
• Remove technical barriers for Wind River solutions.
• Increase Wind River market share with each customer.

ABOUT YOU  

Core Competencies & Demonstrated Success 

• Expert knowledge of Enterprise Linux OS such as Debian/Ubuntu, OpenSUSE, CentOS, Fedora, and K8S, OpenStack related technologies.
• Experience with installing, configuring, maintaining, and supporting Linux and K8S servers, networks, and applications.
• Experience with system configuration and troubleshooting, monitoring and performance optimization, security management, and disaster recovery planning.
• Strong scripting experience with Python, Bash, Java, or Ruby.
• Ability to provide expert guidance on how our Enterprise Linux solutions can address their business problems.
• Ability to understand customers' projects and applications, then make proposals based on them.
• Ability to prepare technical proposals, RFP/RFI responses, and solution documentation.
• Ability to lead and manage PoC and pilot projects to demonstrate the value of our solutions in customer environments.
• Ability to provide hands-on technical support and troubleshooting during the PoC phase.
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Experience with virtualization technologies (e.g., KVM, OpenStack) is a plus.

Qualifications 

• Bachelor’s degree in computer science or a related field
• Strong knowledge of Linux operating systems, particularly Debian or CentOS Linux distributions.
• Strong knowledge of Kubernetes and OpenStack
• 6+ Enterprise Linux experience
• Relevant Enterprise Linux certifications are highly desirable.
• Experience responding to customer RFPs is desirable.
• Demonstrated self-starter and able to work independently in a fast-paced environment.
• Ability to travel to customers and trade shows, when required, within Korea.
• Working experience with overseas departments or international software companies is a plus.

BENEFITS & PERKS

• We offer the flexibility of a hybrid work schedule. (3 Days remote working per a week)
• Social Insurance
• Group life and Medical Insurance
• Annual Leave
• Summer Vacation
• Special Leave
• Birthday and Volunteer Time off
• Competitive Benefits Package
• Training Subsidies
• Employee Assistance Program

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.