Job Description: Senior Professional Services Engineer
(Linux and/or VxWorks Development and Maintenance)
About the Opportunity
We are seeking a highly skilled Senior Professional Services Engineer to join our elite team of embedded systems professionals. As a global leader in embedded solutions, we serve industries such as Telecom, Industrial, Medical, Aerospace & Defense, and beyond. This senior role offers a unique opportunity to lead complex customer engagements, drive technical innovation, and mentor junior team members while delivering cutting-edge Linux and/or VxWorks-based embedded solutions.
You will play a critical role in designing, implementing, and maintaining advanced embedded systems that leverage real-time operating systems and industry-leading technologies, enabling our customers to achieve their goals with efficiency and precision.
Role and Responsibilities
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In this senior-level role, you will take ownership of complex projects and act as a technical lead for customer engagements. Key responsibilities include:
- Customer Engagement: Serve as the primary technical point of contact for customers, driving requirements gathering, architectural design, and solution delivery.
- Advanced Troubleshooting: Diagnose and resolve sophisticated technical issues in Linux or VxWorks-based systems, providing expert guidance to customers and internal teams.
- Software Development: Design, implement, and integrate advanced software components and frameworks for embedded systems.
- Mentorship: Provide technical leadership and mentoring to junior engineers, fostering a culture of excellence and continuous learning.
- Security and Maintenance: Proactively monitor and address security vulnerabilities, ensuring compliance with industry standards.
- Collaboration: Work closely with field engineers, premium support teams, and R&D teams to deliver seamless solutions.
- Defect Management: Prioritize and address defect resolutions for internal and customer-reported issues.
- Open-Source Contributions: Represent the organization in open-source communities, driving innovation and contributing to key projects.
- System Optimization: Optimize real-time system performance, leveraging in-depth knowledge of RTOS principles and embedded architectures.
Required Qualifications
- Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
- 5+ years of experience in embedded systems development, with a focus on Linux and/or VxWorks.
- Advanced expertise in real-time operating systems, including debugging, performance tuning, and application development.
- Proficiency in C programming, with solid experience in Python, Shell scripting, and software integration.
- Strong knowledge of operating system concepts (scheduling, memory management, IPC, etc.) and embedded processor architectures (ARM, PPC, MIPS, x86).
- Proven experience with tools like Git, JIRA, and other software lifecycle management tools.
- Strong understanding of security practices in embedded systems and vulnerability management.
- Excellent English communication skills, with the ability to convey complex technical concepts clearly to diverse audiences.
About You
To excel as a Senior Professional Services Engineer, you should bring:
- A track record of technical leadership and delivering innovative solutions in embedded systems.
- Proactive problem-solving skills and the ability to navigate challenging technical scenarios with minimal supervision.
- A passion for mentoring and developing the next generation of engineers.
- Exceptional collaboration skills, with the ability to work effectively across teams and customer organizations.
- Adaptability to tackle diverse challenges in various industries and technologies.
Why Join Us?
As a Senior Professional Services Engineer, you will have the opportunity to:
- Lead impactful projects that drive technological innovation in embedded systems.
- Collaborate with an experienced global team and work on industry-leading technologies.
- Contribute to cutting-edge advancements in Linux and VxWorks solutions for high-profile customers.
- Enjoy a culture that values learning, collaboration, and technical excellence.
Take the next step in your career by joining our team and helping us shape the future of embedded solutions!