Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
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Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.
Position Summary
The Senior Engineer, Enterprise Systems is responsible for managing the ownership of configuration, deployment, management and administration of certain third-party enterprise systems, custom in-house applications/services, both on-prem and in the Cloud. The Senior Engineer, Enterprise Systems will provide technical leadershhip for the support and implementation (and upgrades) of those applications and their related environment/servers (both on-prem and Cloud).
This role would also help assess emerging technologies, including Cloud services and how they can be utilized effectively in the White & Case environment.
Our Technology Team
Technology at White & Case plays a key role in enabling our lawyers in practicing law around the world.
Our team comprises of three functions: Business Services - who maintain, develop and support our enterprise systems, Operations - who design, build and support our communications and data center operations, and Support Services - who provide desktop, meeting and training support in the Firm's offices. Together we support our lawyers with leading edge technology and systems to deliver elite legal and best-in-class client service.
Globally minded and diverse, our team covers a range of technical disciplines and business skill sets. This encompasses from business analysts, data architects, application developers and engineering staff covering range of technologies that include virtualization, cloud, networking, storage, collaboration services and security. We deploy the latest technology and hardware within our state-of-the-art offices. Our technical support staff support and train our people on the latest hardware and operating systems, remote working capability, and mobile devices. Our Shared Services centers provide Service Desk, Security and Network Operation Centers that providing support and monitoring of Firm systems 24 x 7.
Working closely with our business services colleagues in support of the Firm's Finance, People, Marketing departments. The Technology team is at the heart of the Firm's global operations.
Duties and Accountabilities
- Installation, management and technical ownership of both MS-Windows and Linux based application/web/database Servers (both on-prem as well as Cloud)
- Implementation and Server-side technical ownership for DBMS Servers (MS-SQL Server, MongoDB etc)
- Implementation & Third-Level support for critical Third-party and custom enterprise systems
- Develop/enhance and enforce Firm standards and policies as it relates to Software Management and Deployment
- Coordinate scheduling of maintenance tasks needed to ensure Application availability and optimization.
- Ensure data integrity and availability through implementation of security, backup, and recovery plans and controls.
- Interface with legal and administrative staff to understand business needs and assess, coordinate, and oversee deployment of solutions while providing technical leadership.
- Assure that a clear planning process is followed, including a well-defined scope of deliverables, and a continuous communication process to manage client expectations.
- Proactively report project risks and deliverable issues to superiors and clients for immediate mitigation or resolution.
- Maintain and assist with Vendor relations.
- Work with Business teams to develop and direct multi-year roadmaps of critical applications.
- Continually Enhance technical skills through training, seminars, and education in new server-side technologies and environments.
Qualifications
- Bachelor of Science required, graduate degree a plus
- Strong hands-on experience in administration of MS-Windows and Linux application server(s) - App/Web and Database servers
- Strong experience in writing Bash, Powershell scripts used for app/system deployment and administration tasks
- Experience deploying and utilizing APIs, including Web services (REST), RPC protocol
- Experience with Application Architecture including Cloud Applications and Integrations; In Hybrid & Multi-Cloud Deployments
- Experience with Application/Server/Performance Troubleshooting
- Experience with Web Site Management (IIS & Apache)
- Familiarity with DevOps practices and tools (AzureDevOps) and building of CI/CD pipelines
- Experience with network protocols (TCP/IP, SNMP, HTTPS) and configuration
- Experience with performance monitoring, database optimization, and index utilization.
- Demonstrate excellent written and verbal communications skills and ability to facilitate work efforts.
- Demonstrate ability to work productively with a wide range of people. Ability to effectively present information to customers and senior management.
- Ability to manage project commitments to ensure that the project comes in on time and within budget.
- Experience with the following technologies a definite plus:
- Enterprise systems like Elite-3E
- DBMSs - Postgres, MySQL, MariaDB, MongoDB, SnowFlake, CosmoDB
- Integration platforms - Boomi, Integration Builder, BizTalk
- Enterprise Scheduler - ActiveBatch
- API Tools - Python, Postman, R
- Monitoring/Auditing tools - Solar Winds, SQL Sentry, Splunk, CyberArk.
Location and Reporting
- This role is hybrid based in our Tampa or New York office.
- This role reports to the Applications Engineering Manager.