Senior Manager, Growth and Improvement

SENIOR MANAGER, GROWTH AND IMPROVEMENT / HYBRID 2-3 DAYS PER WEEK IN LONDON OFFICE/ LONDON BRIDGE/ £80,000-£90,000 PLUS BENEFITS/ PERMANENT

About the Team/ Role

As part of the International Travel and Corporate Payments team, this role will work closely with the Head of Insights & Growth, as well as with other teams, especially Commercial, Finance and Marketing.

The managers primary objective is to support and drive customer and market facing activities that directly contribute to the growth of revenue and profit for WEX International . This includes growth from existing and new customers across EMEA and APAC regions, potentially expanding to Americas for specific targeted engagements.

What's on offer?

• Highly competitive salary between £80,000-£90,000 (dependant on experience)
• Annual company bonus
• 40-hour week- Monday to Friday, no evenings or weekends
• Hybrid working (2-3 days per week in the London Bridge office)
• Industry leading pension scheme
• Private Medical
• 25 days plus bank holidays- with the opportunity to purchase additional holidays
• Life assurance
• Income protection
• Cycel2Work Scheme
• Gym Flex membership
• Discounts & perks platform
• Employee wellbeing

• Develop and maintain a strong understanding of competitor landscape across target segments and WEX's 'right-to-win' in target verticals
• Utilize knowledge of markets by region and WEX's product and service offerings and play a central role in refining and implementing the division's growth strategy. This includes working with Commercial and Finance teams to set clear and justifiable goals for market penetration and expansion, reflecting product development progress and market demands
• Develop strong understanding of existing customers and the pool of existing and potential prospects within travel and other target verticals. This includes developing an understanding of WEX's change in share of wallet with existing large customers over time to deliver quantitative and qualitative insights about observed fluctuations, and what can be done about recapturing any market share lost
• Contribute to definition of capabilities required to capture growth opportunities and help evaluate options for sourcing and delivery. Work with Product, Finance, and other teams in developing requirements for investment through annual capital planning process
• Work with Commercial, Finance, and Product teams to deliver growth focused initiatives in both the travel vertical and other segments. Foster collaboration across teams and geographies and build relationships with external parties (e.g. major card schemes, other suppliers) that can help to drive growth objectives.
• Contribute to the business unit strategy planning process, including by ensuring budgeting and forecasting efforts are closely connected to specific segment and customer circumstances

• Help the Head of Insights & Growth and broader WEX teams execute on growth focused initiatives, and lead these initiatives where appropriate
• Assist the Head of Insights & Growth in delivering customer facing payments advisory projects, which seek to optimise whether and how customers use WEX's products in specific scenarios

• Support the Head of Insights & Growth and other teams by working across a geographically diverse team and across several time zones (Europe, Asia Pacific and North America) when needed
• Role model knowledge building and sharing across the organisation
• Be proactive to achieve results in a matrix organisation with many points of contact across teams
• Help deliver 'audience ready' customer facing and internally facing C-suite suitable materials, such as customer QBR briefings, Board of Directors papers, and other deliverables

• A creative and flexible approach to problem solving, with excellent attention to detail
• Demonstrable financial acumen, including proficiency in Excel, navigating large data sets
• Excellent written and verbal communication skills, with an ability to distill complex quantitative and qualitative information into actionable recommendations for senior stakeholders
• A strong bias for action and execution in order to deliver short and long term tangible financial results in support of revenue growth
• Very high level of skill with PowerPoint, excellent presentation abilities
• Functional understanding of core on-scheme card payment concepts, including four-party model, and the roles of the various parties involved
• Understanding of the travel market, including roles of travel intermediaries and travel suppliers, and the dynamics between the different players in the market
• Understanding of general B2B payments challenges faced by different parties, especially within a travel payments context
• Functional understanding of virtual cards and their role in the B2B payments landscape

• Bachelor's degree or higher
• Experience in the payments, financials services, technology and other related industries; preferably B2B
• Ideally Management Consulting Experience