Senior Securities Operations Representative for Fiduciary Tax

About this role:

Wells Fargo is seeking a Senior Securities Operations Representative

In this role, you will:

• Perform a variety of operational tasks for complex securities or process extensive knowledge of systems
• Provide ideas for improving or implementing processes
• Perform moderately complex duties such as processing, researching inquires and reconciling transactions
• Review time sensitive documents
• Provide training or work direction to less experienced staff
• Address compliance and corporate governance issues for the department
• Lead or participate in projects
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• 4+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, education

• Financial services experience or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center.
• Fiduciary Tax knowledge and experience related to US income tax, tax information reporting, IRA withholding, Back Up withholding and State Non-Resident Beneficiary Withholding process.
• Understanding and experience reviewing the income taxability of various domestic and foreign corporate actions.
• Experience processing cost basis adjustments associated with corporate actions
• 2+ year of SEI Trust 3000 experience
• Extensive Microsoft Excel spreadsheets experience related to importing, exporting, and manipulating data with the use of formula and coding.
• Strong attention to detail and accuracy skills.
• Ability to read, analyze, and interpret documents/reports.
• Amenable to onsite reporting and permanent night shift schedule.

• Perform a variety of operational tasks for requests related to client's cost basis information that requires general knowledge of unit functions and systems.
• Complete tasks on a given Service Level Agreement and Meets or Exceeds Quality standard every review period.
• Review and resolve time sensitive and/or less complex to moderately complex requests/complaints.
• Handle critical production or escalation issues.
• Research fiduciary related inquiries.
• Document and track completion of request on a daily basis.
• Work under minimal supervision.
• Consistent execution of agreed action items, and policies & procedure.
• Develop and maintain expert knowledge of all work types.
• Assist manager in creating or revising departmental procedures.
• Assist manager in process training.
• Assist manager in quality audit.
• Complete all trainings within the deadline (web-based trainings, document submission, etc.);
• Attend all necessary forums, meetings, etc. as advised by manager
• Initiate/Suggest process improvement ideas to increase efficiency.
• Other AD HOC tasks given by manager.