Senior Lead Business Communications Consultant

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Senior Lead Business Communications Consultant reporting to the head of Business Communications for Global Operations. This role leads the development and execution of integrated internal communications strategies, content, and creative approaches that drive engagement and bring to life high priority initiatives across the organization. The candidate will collaborate with cross-functional peers to deliver compelling communications and engagement projects that support our evolving business priorities.

In this role, you will:

• Design, implement, and continually refine comprehensive internal communications strategies that align with business objectives and drive measurable outcomes for Global Operations.
• Provide both strategic counsel and hands-on support for proactive and reactive business priorities, ensuring timely and effective delivery of key messages across various audiences.
• Serve as a subject matter expert in business communications, building strong relationships with stakeholders and leaders across all levels of the organization.
• Develop unique, original, and impactful internal content tailored to specific audiences, objectives, and desired outcomes, using creativity and business insight to inform messaging.
• Ensure all communications and creative assets adhere to brand guidelines, verbal standards, compliance and privacy regulations, and web policies.
• Own the content delivery process for a variety of publishing platforms and internal communications channels, coordinating review and approvals as needed prior to publication.
• Partner closely with communicators supporting corporate, business lines, functions, and other internal partners to co-create communications plans that reflect diverse perspectives and business needs.
• Conduct research, gather creative input, and apply measurement frameworks to assess content effectiveness. Continuously refine creative approaches to optimize engagement and drive results.

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7+ years of Management Consulting, Strategic Consulting and Communications

Desired Qualifications:

• Excellent interpersonal and cross-collaboration abilities.
• Ability to effectively influence stakeholders at all levels of the organization.
• Experience developing digital content strategies aligned with overall business and marketing objectives.
• Exceptional writing and editing skills, with the capacity to adapt style based on audience and objectives.
• Comprehensive proficiency in content strategy, including message development.
• Proven experience creating integrated communication strategies.
• Meticulous attention to detail and commitment to quality control in all communications.
• Understanding of Global Operations business lines and functions.
• Familiarity with SharePoint.

Job Expectations:

• This position is not eligible for Visa sponsorship.
• Ability to work on site in a hybrid role.
• Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Posting End Date:
25 Aug 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC

Job ID: WellsFargo-R-482143

Employment Type: FULL_TIME

Posted: 2025-08-19T18:08:21