Product Management Director, Wells Fargo Card & Loyalty Program Benefits
Yesterday• Chandler, AZ
About this role:
Wells Fargo is seeking an experienced business leader with deep strategic partnerships expertise to build out a suite of relevant and marketable card benefits that drive consideration, engagement and loyalty across Wells Fargo customer segments. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
Define strategic roadmap and success metrics
- Manage and develop a specialized team responsible for establishing Wells Fargo card benefits and strategic partnerships
- Analyze customer and market information to identify strategies to effectively prioritize benefit expansion opportunities
- Review and rationalize current benefits to identify opportunities for simplification
- Identify opportunities and strategies for optimizing benefits pricing, servicing strategies, technical integration approach, and customer experience design
- Engage research teams to gather information needed for data-driven recommendations
- Socialize and gather buy-in from internal stakeholders and executive leadership on benefits vision, roadmap and investment requirements
- Work alongside delivery counterparts to facilitate timely decisions to address questions on architecture design and optimal delivery sequencing
- Collaborate with delivery leadership to flag and resolve delivery impediments
- Establish and maintain routines that ensure work is sponsored upfront and updates are shared proactively with leaders and stakeholders
- Serve as the primary interface with business P&L owners and executives on Card benefit expansion roadmap
- Interface with external partnership leadership and serve as partner relationship owner/manager
- Collaborate with internal teams to negotiate contracts and facilitate RFPs for new strategic partnerships, as necessary
- Develop and guide a culture of talent development to meet business objectives and strategy
- Manage allocation of people and financial resources for Product Management
- 8+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- Proven experience in banking or financial services; prior leadership experience with a credit card issuer is strongly preferred
- Deep understanding of the cards benefits ecosystem, with a track record of shaping benefit strategies that drive customer engagement, retention, and competitive advantage
- Demonstrated success in leading strategic planning and execution efforts that deliver product growth, operational efficiency, and customer-centric innovation
- Expertise in partnership development and contract negotiation, with the ability to influence outcomes and navigate complex stakeholder environments
- Strong business development acumen, with a focus on identifying growth opportunities, shaping strategic initiatives, and driving cross-functional alignment
- Experience managing high-performing teams, fostering talent development, and cultivating a culture of accountability and excellence
- Results-oriented mindset with a history of setting and achieving ambitious goals, managing investments, and delivering measurable impact
- Structured decision-making capabilities, with the ability to synthesize data, assess risk, and guide strategic direction
- Exceptional communication and storytelling skills, with the ability to translate complex concepts into clear, compelling narratives for executive audiences
- Proven ability to build and manage relationships across senior stakeholders, driving alignment, momentum, and strategic outcomes in matrixed environments
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- This role offers a hybrid work schedule
- Ability to travel up to 20% of the time
- This position is not eligible for Visa sponsorship
- 150 E 42nd St New York, NY 10017
- 550 S Tryon Charlotte, NC 28202
- 2800 S Price Rd, Chandler, AZ 85286
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$185,000.00 - $300,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
17 Oct 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Client-provided location(s): Chandler, AZ
Job ID: WellsFargo-R-489445-2
Employment Type: FULL_TIME
Posted: 2025-10-17T18:08:27
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA
- HSA
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Stock Purchase Program
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
Diversity and Inclusion
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