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Product Management Director

AT Wells Fargo
Wells Fargo

Product Management Director

Charlotte, NC

About this role:

Wells Fargo CMSPL is seeking an experienced and innovative Product Development Director to lead our credit cards product development strategy and execution efforts. This strategic role is responsible for developing and executing the product development strategy, aligning cross functional teams and delivering exceptional product features and experiences that drive profitable growth and customer satisfaction.

The ideal candidate will have a strong track record in building products and features with a deep understanding of consumer credit, agile methodologies and data driven decision making.

A blend of strong people leadership, collaborative style, risk mindset, technical understanding, commercial insight and hands-on leadership will be key to success in this role.

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In this role, you will:
  • Partner with P&L owners to translate product strategies into a clear product development roadmap.
  • Manage the originations and servicing card product areas, including testing and other controls.
  • Identify product enhancement opportunities through analytics, market insights, consumer research and complaints.
  • Drive end to end the product development cycle from design to execution, ensuring timely delivery and high quality.
  • Work with stakeholders across the organization to develop detailed product requirements balancing customer experience, profitability and risk.
  • Implement agile product management best practices, fostering a strong agile discipline that inspires teams to continuously improve delivery evidenced through key metrics.
  • Manage prioritization to meet product development portfolio goals and investment plan.
  • Foster a collaborative and high performing culture across product, tech, delivery, controls, legal, compliance and risk.
  • Mentor, inspire and develop top talent.
  • Engage with executive leadership and cross-functional stakeholders to align on priorities, clear roadblocks and communicate progress.
Required Qualifications:
  • 8+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
Desired Qualifications:
  • Strong track record in attracting, retaining, and developing product talent.
  • Excellent communication and interpersonal skills, with experience presenting to senior executives and stakeholders.
  • Deep knowledge of agile development, product discovery and customer experience best practices.
  • Demonstrated track record of effective influencing and collaboration at all levels.
  • Prior experience designing and operationalizing product change management
  • Risk management mindset embedded in thought process and decisions.
  • Strong analytical, strategic thinking and problem-solving skills.
  • Deep understanding of consumer lending product, preferably credit cards or personal loans.
Job Expectations:
  • Up to 25% travel required
Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$173,300.00 - $359,900.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
15 May 2025
* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-457116-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program

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