Product Development Senior Manager- Credit Card Apply & Onboarding

The Credit Card Apply & Onboarding Product Development Senior Manager plays a pivotal role in delivering high-quality products in fast-paced, iterative cycles. The candidate will be responsible for a significant share of the originations journey including Apply, Decision and Onboarding across multiple Credit Card business verticals and customer channels. This position demands a blend of product acumen, people management skills, and a deep understanding of agile principles.

For those passionate about credit cards, technology, teamwork, and transformative leadership, this role offers a rewarding and challenging career path at the heart of modern product development.

Key Responsibilities

• Oversee development and execution of Apply and Onboarding epics and features working in partnership with stakeholders including business, risk, digital, testing, legal and compliance.
• Recruit, mentor, and nurture a high-performing agile Apply & Onboarding product development team.
• Promote a culture of continuous learning, collaboration, and accountability.
• Conduct regular 1:1 meetings and professional development planning.
• Identify and address skill gaps within the team, including identification of appropriate training or coaching.
• Oversee agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
• Coach teams in adopting best practices for continuous delivery and improvement.
• Remove impediments and resolve conflicts that hinder team progress, escalate promptly as necessary.
• Collaborate with product owners to refine and prioritize product backlogs, ensuring inputs are clear, actionable, and aligned with business strategy.
• Oversee the execution of product development from ideation to testing, ensuring deadlines are met and quality standards upheld.
• Champion customer-centric thinking, encouraging teams to seek feedback, iterate rapidly, and deliver meaningful value.
• Work with Product Development leader to manage resource allocation and capacity planning.
• Develop strong relationships with internal and external stakeholders.
• Facilitate effective communication between technical and non-technical teams to align expectations and goals.
• Prepare and present regular reports to leadership on team achievements, challenges, and areas for growth.
• Identify project risks proactively and implement mitigation strategies.
• Foster a culture of transparency where challenges are surfaced and addressed quickly.
• Lead root-cause analysis sessions to learn from setbacks and prevent recurrence
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics.
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience
• Bachelor's degree in Engineering, Business, Economics or a related field
• Experience in product development, software engineering, or related roles

• Demonstrated expertise in agile methodologies.
• Strong interpersonal and communication skills; ability to motivate, coach, and resolve conflict within teams.
• Proven track record of delivering complex products on time and within budget.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Excellent analytical and problem-solving abilities.
• Familiarity with agile project management tools such as Jira, Trello, or Asana.
• Experience collaborating with cross-functional teams and managing stakeholder relationships.
• Strong understanding of software development lifecycle (SDLC) and product management principles.
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results
• Advanced degree preferred

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement