Principal Technology Business Services Consultant

About this role:

Wells Fargo is seeking a Principal Technology Business Services Consultant to support the Shared Services Operations team. This strategic role will serve as a key partner to the leadership team, driving coordination across business services functions and ensuring seamless execution of initiatives. The Chief of Staff will have accountability for achieving results through matrix management.

In this role, you will:

• Serve as an extension for the Head of Shared Services Operations Technology, acting as a proxy when needed for key meetings to lead complex, innovative, high risk, and diverse initiatives to maintains a pulse on the organization, driving the operational excellence and reduce friction
• Lead the strategy and resolution of the most complex and significant challenges across multiple lines of business or the enterprise related to Transformation
• Define, plan, develop, and implement or consult on major priorities, processes, or ongoing programs to track progress on delivery
• Provide vision, leadership, and industry expertise to partners and influence across all tech groups as well as key stakeholders and partners, such as Human Resources, Finance, Corporate Communication
• Support the technology team by providing support and driving strategic initiatives to provide efficient, timely, and reliable service to, business partners, and team members and have the ability to prioritize and think critically on tight deadlines
• Serve as an experienced advisor to more experienced leadership across the technology organizations and business executives to influence execution of deliverables and direction

Required Qualifications:

• 10+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 7+ years of experience as a senior leader with demonstrated ability to collaborate and effectively partner/influence at the senior executive level
• 7+ years of experience with leadership and strategic planning in an enterprise technology environment

Desired Qualifications:

• Background in understanding large Regulatory programs. BSA/AML and KYC.
• Experience writing and editing internal communications and training-related materials in a corporate environment or financial institution
• Experience with budgeting and vendor management
• Knowledge of AI tools and opportunities within an enterprise technology environment
• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
• Broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline
• Advanced user of MS Teams, establishing and managing channels, files
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills, including the ability to effectively tell a story at an executive level with visual elements using PowerPoint.
• Strategic leadership with proven success in driving complex initiatives and organizational change.
• Exceptional communication and influence skills, including with executive stakeholders.
• Advanced analytical and decision-making capabilities in high-stakes environments.
• Strong ability to manage competing priorities and deliver impactful results.
• Comfortable navigating ambiguity and translating vision into actionable plans.

Job Expectations:

• Ability to travel up to 10%
• Ability to work on-site at approved location listed
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Posting End Date:
23 Aug 2025
*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC

Job ID: WellsFargo-R-481661-1

Employment Type: FULL_TIME

Posted: 2025-08-22T18:09:33