About this role:
Wells Fargo is seeking a Lead Operational Risk Officer within Operational Risk Management as part of the Operational Risk Policy & Obligation Management team. Learn more about the career areas and lines of business at wellsfargojobs.com .
Operational Risk is the risk resulting from inadequate or failed internal controls, processes, people, and systems or from external events. Operational Risk Management (ORM) upholds the integrity of the Risk Management Framework (RMF) by independently overseeing operational risk management across the company, enabling Wells Fargo to meet its strategic goals, and providing a comprehensive view of operational risk.
In this role, you will:
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- Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
- Maintain a balance between risk mitigation and operational efficiency
- Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
- Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
- Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
- Design and develop the most complex testing strategies, methodologies and analyses
- Consult with the business to develop corrective action plans and effectively manage change
- Identify training opportunities
- Design and coordinate the development of training materials and coordinate or deliver training
- Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Lead project or virtual teams and mentor less experienced staff
- 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Prior audit and/or business control management experience.
- Experience in Risk and Control Self-Assessment (RCSA) - deep understanding of service model, process models, risks and controls.
- Strong Operational Risk background, including understanding of related policies and International and legal entity implications.
- Strong working knowledge of Operational Risk types (L2).
- Awareness of applicable major compliance requirements and attributes.
- Established analytical skills and the ability to incorporate results into management level reporting.
- Ability to identify and evaluate trends, isolate root cause, recommend effective solutions and present to multiple levels of management.
- Experience developing partnerships and collaborating with other businesses and functional areas.
- Strategic thinking skills.
- Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale.
- Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.
- Excellent verbal, written, and interpersonal communication skills.
- This position offers a hybrid work schedule.
- Ability to travel up to 20%.
- Willingness to take meetings between 9:00am ET and 6:00pm ET, Monday through Friday.
- Ability to work at a posted location.
- 401 S Tryon St - Charlotte, NC
- 600 S 4th St - Minneapolis, MN
- 800 S Jordan Creek Pkwy - West Des Moines, IA
- 250 E John Carpenter Frwy - Irving, TX
- 1150 W Washington St - Tempe, AZ
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$111,100.00 - $197,500.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
10 May 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.