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Wells Fargo

Lead Enterprise Risk Officer - Home Lending Servicing Risk

Minneapolis, MN

About this role:

Wells Fargo is seeking a Lead Enterprise Risk Officer responsible for providing risk oversight of Home Lending Servicing, with a focus on service transfer and subservicing activities.

In this role, you will:

  • Use subject matter expertise and business knowledge to provide independent risk oversight and credible challenge to front line service transfer and subservicing activities
  • Provide risk expertise and consulting to Home Lending Servicing, including the development of corrective action plans and effectively managing change
  • Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Develop, implement, monitor and interpret risk-based governance programs, create new policies and guidelines
  • Review moderately complex business, operational, or technical challenges that require an in-depth evaluation of variable factors
  • Utilize risk knowledge to issue resolutions for moderate to high-risk companywide projects and initiatives
  • Resolve moderately complex issues and lead team to meet risk area, projects and process deliverables, while leveraging solid understanding of the risk policies, procedures and compliance requirements
  • Lead and manage multiple concurrent initiatives
  • Partner with managers to coordinate risk reporting to executive management, committees, and Board of Directors
Required Qualifications, US:

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  • 5+ years of Risk Management experience (Operational Risk, Compliance Risk, Reputation Risk, Credit Risk, Business Process Management) or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Home lending experience with subject matter expertise in processes and risks associated with service transfer and subservicing activities
  • Excellent collaboration and communication skills. Ability to clearly and concisely communicate (both written and verbal) with business partners, peers and senior management and lead discussions.
  • Superior ability to identify, evaluate, aggregate, and challenge risks - balancing the impact to customers, business, and bank.
  • Ability to work independently with minimal direction; superior ability to exercise independent judgment and apply prudent risk mitigation principles
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Excellent problem-solving skills and the ability to thoroughly research and analyze options and impacts of solutions
  • Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Ability to manage multiple priorities and think strategically across multiple portfolios/investors from an end-to-end servicing view
  • Knowledge of Home Lending servicing systems, applicable tools, and automated decisioning tools
  • 3+ years SAS, SQL, or Tableau experience
  • A BS/BA degree or higher
  • Ability to mentor other team members
Posting Locations:
  • 401 S. Tryon Street - Charlotte, North Carolina
  • 600 Wells Fargo - Minneapolis, Minnesota
  • 7001 Westown Pkwy - West Des Moines, Iowa
  • 1150 W. Washington - Tempe, Arizona
  • 1455 Ross Ave - Dallas, Texas
Job Expectations:
  • Ability to work at one of the approved locations in the job posting
  • This position offers a hybrid work schedule
Posting End Date:
29 May 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Client-provided location(s): Minneapolis, MN, USA
Job ID: WellsFargo-R-342521-3
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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